White Swan Hotel
Bondgate Within, Alnwick, NE66 1TD
How to Book and Cancel - White Swan Hotel
What happens if I need to cancel my booking?
If you need to cancel a booking please go to the Cancellation page. All you need to do is enter your email address - you will then be shown your current bookings. To cancel a booking follow the simple instructions. This will inform us of the cancellation, and send you a confirmation email. Please note a cancellation charge may apply, depending on how far in advance you make the cancellation.
Will my credit card be charged when I book?
If you have not found an answer to your question here, visit the Help page or contact us
Policies at White Swan Hotel
Child policy
- Children upto and including the age of stay free.
- Children over the age of are charged as adults.
Check In / Check Out
- You may check in from 14:00
- You must check out by 11:00
Accepted credit cards
- Visa /
- Maestro /
- MasterCard
Important! Policies may vary from these depending on you room, date & rate selection. Please check the room information when booking.
Deposit Policy:
No deposit will be charged.
Internet Policy:
Wireless internet is available in public areas and is free of charge.
Pet Policy:
Pets are not allowed.
Parking Policy:
Free Public parking is possible on site (reservation is not possible).
Extra Charges Policy:
VAT is included.
Service charge is included.
City/tourist tax is not applicable.
Child Policy:
All children are welcome.
One child under 14 years stays free of charge when using existing bedding.
One further older child or adult is charged GBP 50.00 per night and person when using existing bedding.
Maximum capacity of babycots in a room is 1.
Cancellation Policy:
If cancelled up to 2 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
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