Ramada Hotel & Resort Gloucester

I would recommend this hotel to anyone for it's comfort and amenities. If you are looking for a central hotel, this is probably not going to suit you but taxis are readily available (97146640)

the check in process was quick and easy for a large group

not very central

No overall comment. (97684566)

The hotel facilities were rubbish. Breakfast was awful. Room was filthy, carpets worn, bath falling apart, shower did not work properly, shower curtain filthy.. need I go on?

Everything was excellenbt except for the fact that there were no lifts. There were supposed to be stair lifts for the first few floors (which we couldn't make work!) but there was nothing down to our rooms in the basement. (97762560)

The cosy bar luunge

No lifts and I have difficulty with stairs

No overall comment. (97433898)

The main rooms were well set up and staff really helpful

The dirty linen and bathroom

We were generally satisfied with our stay. However, as is invariably the case, the inconsiderate behaviour of other guests was a downside factor, particularly the slamming of doors at a time when many people are attempting to get to sleep. (99217764)

A good-sized room

No overall comment. (99385045)

romm was a bit tired, attention to detail not there.

No overall comment. (99636436)

I loved the hotel swimming pool and friendly staff

the rooms needed updating the tiles in the bathroom were in need of regrouting and not very clean

No overall comment. (99020415)

The bed was comfy and the rooms were clean

Long walk to the bedroom and the restaurant

Staff were professional, efficient and helpful. Facilities looked good although we did not have time to make use of them. Restaurant provided excellent food and service. However the cost was excessive for the quality of the room. (99886891)

Service, cleanliness and staff were excellent. Facilities and restaurant were of good quality.

Room needed a refit, carpet had a hole which was covered with duck tape. We have paid less money for a far superior room in other hotels.

My stay was very comfortable, did not have any time to try your leisure facilities, standards were very high, impressed (99408579)

Clean and tidy good food etc

Accomodation is functuonal and comfortable. We booked a table in the restaurant for dinner rather than travel into town. Food was fine but all in our party of 5 did felt it was expensive for what it was. 10% service was added to the bill automatically. Breakfast the following morning was good, self service hot breakfast plus cereals etc. (99436324)

Great location,rooms were as expected, functional and comfortable

Layout of hotel was confusing at first, finding our way to the restaurant on the first evening was fun

No overall comment. (99732871)

Convenient to meeting location

Leisure facilities dirty and not well maintained. Rooms neeeded an upgrade

No overall comment. (99195138)

Friendly staff. Room itself was well presented

Toilets adjacent to the breakfast room were in poor repair

No overall comment. (99682297)

Food available late.

No overall comment. (99681445)

gym

No overall comment. (3305383748)

Poor attitude of reception staff

No overall comment. (3305496727)

the service and food

the pool was out of order and I never got told in advance

No overall comment. (3305450781)

The staff were very helpfull.

The swimming pool was not available

No overall comment. (3304933899)

The swimming pool and food

Will not do it again unless they sort their staff out (3304932087)

Very poor staff performance, and dining facilities

We were using the hotel as a base for an activity weekend so it was OK. We were so tired that we didn't want to travel and eat elsewhere but would have done on the 2nd evening. The food wasn't bad - just average and not served hot. (3304761646)

Good wine lins and excellent spa and pool facilities. The bar did not serve any real bitter, not even in bottles. This is inexcusable.

Bathroom a bit old, no double beds and pushing twins together left a step as they were different levels. Food in resturant was only average. The bar did not serve any real bitter, not even in bottles. This is inexcusable.

No complaints. I would almost certainly use the hotel again if I needed to stay in the Gloucester area. (3304667782)

Excellent suite - huge and comfortable. Good room service - prompt and fairly priced (Mercier Rose champagne at £31 was very reasonable).

No minibar/refrigerator in room. Breakfast expensive (£12).

An ok hotel for a quick stay (check in late, leave early morning after). A bit more attention needed to bring up to scratch for a prolonged and more memorable stay. (3304727927)

Golf facility

Room was a bit shabby (window leaking), lack of basic things in room eg biscuits and hotel restaurant menu a bit basic

Wehave stayed in other Ramada Hotels and found them to be totally different to this hotel. Very expensive for a room only basis. The facilities were excellent. Staff need to be supervised and be taught manners! (3304455311)

We enjoyed our stay but felt the staff were un-supervised and not at all friendly. The hotel was tired and in need of a complete refurb. Also not baby friendly. The rooms did not have a fridge - we only wanted to keep water and have ice but were told this was not available in all the rooms.

The food was disgusting. We had a carvery on the saturday night and because the food was kept under heat lamps it was dried out, same as for breakfast which was not included in our price as we thought for our accommodation. Had we known the breakfast was not included we woud not have paid to have it. Eggs - hard, bacon completely dried out.

Good hotel for proximity to the cotswolds and for leisure facilities. The pool could do with refurb but was nice for relaxing in. (3304286604)

Comfortable beds, helpful staff, leisure facilities

Pool area and bathrooms could do with a refurb.

No overall comment. (3304433040)

Staff were very friendly. Hot spot available which was a plus.

Some of the equipment in the gym could do with updating.

checking out the staff where ok, would stop again the bar & resterant where very exspensive. (3304399326)

the gym & Pool

Bar

this hotel is dirty smelly and old its over priced. rooms badly need refurbishing badly, gym smells pool smells corridors dirty carpets and in rooms place smells of cigarette smoke. also tryed to charge 23.50 per person per night for breakfast extra. (2927690)

nothing the hotel was old dirty and smells needs refurbishing over priced dump. gym stinks pool smells awful

the hotel needs completely refurbishing its over priced for what it is rooms smell carpets dirty old furniture.

need to improve the selection of food available (3304068273)

sport centre

food, coice of, room service food is rubbish

Great facilities (2690914)

No overall comment. (2678933)

everything that was needed was there

food at evening meal

information on good pubs for evening dining detail of the city of Gloucester, where to park etc (2647350)

good position friendly staff clean hotel and good pool

dissapointed in not getting coffee in the bars after 10pm

Have been to this hotel many times,although our last visit was 4 years ago,we noticed that it has now seen better days.tiles were missing in the bathroom,the toilets in the bar didn`t seemed to be cleaned the whole time we were there,no hand dryers were working,one hand towel was left in there for everyone to use,not ideal. We did enjoy ourselves,mainly because of the leisure facilities available,ie golf,dry slope sking and the swimming pool,it was just a shame the hotel did not live up to our expectations. (2589987)

The leisure facilities were good,kept the teenagers occupied without having to leave the hotel.

the general maintenance of the hotel,needs a lick of paint.