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ExcellentCarlton Court hotel ratinghotel ratinghotel ratinghotel ratinghotel rating

18 Cleveland Road, Torquay, TQ2 5BE

What their guests say

Excellent
Overall rating from 122 reviews
Excellent
Vanessa from Dorchester, Dorset, GB (Young couple) 30 April 2008

A really lovely stay in this beautifully decorated and meticulously looked after hotel. The new owners are really friendly and helpful, accommodating special dietary requests, providing delicious breakfasts and superbly comfortable accommodation in this lovely, peaceful location. (97802068)

positive comments Beautifully kept hotel with lovely, helpful owners in a peaceful location.
Excellent
Anonymous (Mature couple) 22 April 2008

No overall comment. (97409968)

Excellent
Edward from Bristol, GB (Mature couple) 13 April 2008

Considering that booking a hotel on the internet can be a bit pot luck, we were very lucky indeed. The hotel was small, personal and immaculate. No complaints. Highly recommended. (97697778)

positive comments The standard of cleanliness and the decoration was faultless. The breakfast was of a very high standard and again the dining room was decorated perfectly and the tables laid very nicely. The service was friendly and personal. Highly reccommended
negative comments A little out of the way and we were slightly disturbed by the nearby trains. The car park was a little small and awkward.
Excellent
Gillian from Rugeley, GB (Mature couple) 09 April 2008

No overall comment. (97675953)

positive comments Our hosts were very welcoming and looked after our every need. The accommodation was sparkling clean, beautifully decorated and lots of extra attention to detail made this a distinctly above average hotel. We loved our spacious bedroom with a very comfortable 6ft+ bed and well equipped ensuite. We will be recommending Carlton Court to friends and will certainly be staying there again ourselves
Excellent
Chris from Leicestershire, GB (Young couple) 17 March 2008

Very helpful couple who welcomed us. Told us about local attractions and places to eat which was very helpful as our first time in Torquay. (97398270)

positive comments Well thought out rooms with everything needed to make for a relaxing stay. Lovely cooked to order breakfast.
Excellent
Gerald from Stroud, GB (Mature couple) 30 October 2007

This was our second stay at this hotel, despite different owners, it continues to impress. (97184835)

positive comments Excellent facilities and decor of room, breakfast outstanding.
Excellent
cilla from heathfield, GB (Mature couple) 24 October 2007

an excellant small hotel,the owners are very welcomingand helpful,nothing is too much trouble. the rooms are spotless and well equiped. Breakfast is wonderful and good quality local produce is used. (97404677)

positive comments everything was spotlessy clean,lovely furnishings
Excellent
Christopher from WUPPERTAL, DE (Mature couple) 18 July 2007

No overall comment. (99736048)

positive comments This hotel was of the very best standard,no negative comments to make ,we would always return!
Excellent
Anonymous (Young couple) 05 July 2007

I think I would have liked to have known information on how far to the seafront etc.. and the cost of taxis and buses.This would have hepled due to the poor weather and our need to use alternative transport. Other than that all was fine and we thoroughly enjoyed our stay. (99964886)

positive comments The room was immaculately clean and very spacious.Staff were very friendly but not intrusive and the food was excellent.
Excellent
jay from plover, United States;US (Group of adult friends) 26 June 2007

Our party of two couples had a great time. Standard Bed and Breakfst food. the accomodations are immaculate. We had travelled throughout the B&B's along the Ridgeway trail prior to our stay and Torquay. This was clearly unrivalled for quality and Value. (99598747)

positive comments Hosts are wonderful. gracious to a fault .
Excellent
Linda from Boosbeck, United Kingdom;GB (Mature couple) 20 June 2007

Warm welcome. |Room was equiped with everything we needed, and was replenished every day. Bedding and towels were very clean. Breakfast was brilliant. Will stay again next year hopefully. (99581620)

positive comments Spacious and clean bright and fresh
Good
anthony from cheadle, United Kingdom;GB (Mature couple) 16 June 2007

We would rate the Carlton Court as very good -spotlessly clean, good friendly service - all issues readily explained with a easy to follow room package inclusive of local interests / restaurant reviews (by previous guests). The accomodation was splendid consisting of a spacious bedroom, en-suite and a comfortable lounge area. The choice of breakfast(s) are quite wide and varied made fresh to order giving a good start to the day. Without doubt value for money (99695247)

positive comments All aspects were very good
Excellent
melissa from redditch, GB (Young couple) 05 June 2007

this was a really relaxing visit. breakfast was very enjoyable. the cooked was tasty and well cooked. we will be definately be returning to this hotel. we felt we had good value for money (99031861)

positive comments very clean and tidy. the management were very friendly and helpful
negative comments everything was really nice.
Excellent
Anonymous (Young couple) 18 April 2007

Extremely friendly and attentive staff without being over the top. Extremely clean and comfortable accommodation, wonderful breakfasts and an ideal location for us. We will be back next year! (99776521)

positive comments Superb cleanliness and comfort. Small extras in the room, like a jug of fresh milk daily, really made it.
Excellent
Anonymous (Young couple) 11 April 2007

Believe the press, by far the best hotel for the money we have ever stayed. Very, very impressive! (99589615)

Excellent
Cyril from Swansea, United Kingdom;GB (Mature couple) 09 March 2007

We were the only guests there at this weekend, and parking was no problem, but if the hotel was full then the car park could be an issue (you can park on the road outside). No hesitation in recommending this hotel. (99391998)

positive comments relaxed atmosphere and quiet location. Excellent breakfasts. High quality accomodation and very clean.
Excellent
Anonymous (Mature couple) 27 February 2007

The welcome was very warm and friendly and the breakfasts were wonderful. Our accommodation was very comfortable and clean. Overall a lovely place for a weekend break. (99743089)

positive comments Lovely room, with good facilities and sitting area.
Excellent
David from Camberley, United Kingdom;GB (Mature couple) 12 February 2007

An excellent hotel; much better than many with a higher star rating (99125618)

positive comments Big room and bed; excellent furnishings; very nice bathroom; superb breakfast.
Excellent
Christian from Clanfield, United Kingdom;GB (Young couple) 30 January 2007

No overall comment. (99956475)

Excellent
PAUL from Cardiff, United Kingdom;GB (Mature couple) 20 January 2007

No overall comment. (99832371)

positive comments Quiet friendly, clean accommodation, excellent location
Excellent
Andrew from Exeter, United Kingdom;GB (Young couple) 13 December 2006

Very nice touches, like christmas crackers on the bed. Great breakfast range, lots of fruit, juices, yogurts and cooked english also. Fridge in our room was great for wine and we had fresh milk each day along with mineral water. Typically Torquay, but that isn't a bad thing, and its nice to see something done so well. Huge bedroom and one of the biggest and nicest beds we've ever slept in. (99516895)

positive comments Friendly welcome and made to feel important and special. Huge room, en suite was finished really nicely. DVD player, but we didn't have time to use it.
negative comments The TV was pretty complicated to use. Appart from that, 10/10. A rarety.
Good
wiiliam from chesham, United Kingdom;GB (Young couple) 16 November 2006

This is a very nice hotel with friendly staff (99925694)

positive comments small quiet hotel
Excellent
Anonymous (Family with older children) 31 October 2006

No overall comment. (99079544)

positive comments The room was spacious, comfortable, clean and everything seemed new and fresh. The breakfasts were excellent. The hosts were friendly and welcoming.
Excellent
simon from Tetbury, United Kingdom;GB (Mature couple) 29 October 2006

No overall comment. (99995335)

Excellent
Gill from Goodwick, United Kingdom;GB (Mature couple) 22 October 2006

Far enough out of town to be quiet, but near enough to walk in also. (3305285009)

positive comments The welcoming, friendly and relaxed atmosphere.
Excellent
Vanessa from Camberley, United Kingdom;GB (Mature couple) 12 September 2006

We thought this was excellent bed and breakfast accommodation. The proprietors were very friendly and helpful, the room was large and well decorated and the bed enormous and comfortable. The LCD screen TV with freeview provided a much better picture than is normal in hotel rooms and the DVD recorder/player was a useful bonus. We would have no hesitation in recommending Carlton Court to our friends. (3305307610)

positive comments Quality and cleanliness of fixtures, fittings and all accommodation. Friendliness of proprietors. Peaceful garden.
negative comments Bar facilities are limited at present.
Excellent
sheila from wokingham, United Kingdom;GB (Mature couple) 08 September 2006

Great B and B , nothing to add as above comments say it all!! No hesitation in recommending it. (3305252283)

positive comments Clean and freshly decorated, excellent breakfast, 12 types of fruit! lovely room and fantastic bathroom, excellent hosts, quiet position yet easy access walking to town and beach. on site parking.
negative comments Only the bit about if we did not book out by 10.00am we would get charged more.
Excellent
SUZANNE from BARROW-IN-FURNESS, United Kingdom;GB (Group of adult friends) 03 September 2006

We were very pleasantly surprised by the quality of this hotel. We normally book four star hotels but when we booked, there wasn't a huge choice with two rooms available (we were travelling with friends) it being Bank Holiday week. We were a bit dubious about booking a two star hotel but The Carlton Court gets full marks and deserves to be upgraded. The rooms were beatiful with excellent facilities and even free internet access! The breakfasts were lovely and couldn't be faulted. The owners were very friendly and helpful without being over the top and too fussy. All in all, we had a very pleasant stay, and would recommend The Carlton Court Hotel to anyone. (3305113857)

positive comments The cleanliness of the hotel and the friendliness of the owners
negative comments Nothing
Excellent
Christine from Halesowen, United Kingdom;GB (Mature couple) 01 September 2006

The web site is excellent giving you a virtual tour of the rooms available. All the information was accurate. Very clean, new carpets throughout and a lovely modern and beautifully clean bar and dining room. Excellent value in lovely surroundings.I would love to stay again. (3305207606)

positive comments Lovely hotel. Breakfast superb. every convenience in the room. The hosts were professional and obliging. Bombay Express restaurant was fantastic also the pub just around the corner.
negative comments Not really a dislike since there was entertainement close by and places to eat very convenient. The harbour is 20 minutes walk away easy walking...it would have been perfect to have been slightly closer; Perhaps we are a bit lazy though!
Excellent
Anonymous (Mature couple) 28 August 2006

No overall comment. (3304934985)

positive comments accomidation was comfortable; room ann bathroom spotlessly clean; area was quiet; breakfast food and service excellent; owners friendly and helpfull.
negative comments bar was only open on demand; we felt it should have been open continouslyat appointed times.
Excellent
Andrew from South Heath, United Kingdom;GB (Mature couple) 28 August 2006

No overall comment. (3305192751)

Excellent
Roger from Feltham, United Kingdom;GB (Mature couple) 25 August 2006

The Carlton Court Hotel accommodation is of excellent value for money and more. It is situated close to all the local amenities of Torquay and the town. (walking distance) The Proprietors, - Pirre and Hazel Renon, are excellent hosts; they will make you feel at home during your stay. The breakfast menu is excellent value and served to perfection. I would recomend The Carlton Court Hotel in Torquay in Deven to any one and my friends Knowing they will not be disapointed. (3305068866)

positive comments Had an excellent view of the garden. the room had chanderlier lighting with dimmers above the bed. Fresh milk in the fridge every day with tea and coffee making facilities and a safe. En-suite: A dream of a bathroom with seperate shower and bath which included bathrobes,clean towels daily etc The room was bright, airy, and above all clean
negative comments I am unable to fault with any part of the accommodation.
Excellent
Bernard from Cwmbran, United Kingdom;GB (Mature couple) 23 August 2006

No overall comment. (3305197934)

positive comments Friendly but unobtrusive staff. Large room exceeded expectations. Good breakfast.
negative comments Nothing
Excellent
John from Edinburgh, United Kingdom;GB (Mature couple) 21 August 2006

The welcome and attention from our hosts were second to none. Our suite and the public areas were all first class, spotlessly clean and very recently decorated to a high standard. Our suite included a fabulous shower room and not one but two flat screen TV's with DVD players and a Digi Box to provide additional channels. We would most definitely stay at this hotel again. (3304373491)

positive comments We liked everything about this hotel
negative comments Nothing
Excellent
Karen from Swindon, United Kingdom;GB (Mature couple) 20 August 2006

No overall comment. (3305148833)

positive comments Clean tidy comfortable rooms .Very quite hotel comfortable bed ultra modern facilties in room. very nice breakfast freshly cooked.
negative comments Nothing
Excellent
Hilary from Flimwell, United Kingdom;GB (Mature couple) 17 August 2006

Pierre and Hazel were very professional and relaxed, we were made to feel very welcome and it felt like home from home. (3305108346)

positive comments High quality establishment.
negative comments Unfortunately the shower took along time to get going and it could have been more powerful.
Excellent
Claire from Barnsley, United Kingdom;GB (Young couple) 14 August 2006

This hotel is for grown ups! It was very clean friendly,quiet and the breakfast was excellent.We will be back next year for sure. (3304562555)

positive comments The owners never once bothered us, we were left to our own devices yet we knew they would be if needed.It was clean friendly.
negative comments Seagulls at 5 am!!!!! No one could help that though
Excellent
John from Dunfermline, United Kingdom;GB (Mature couple) 13 August 2006

Lovely warm welcome from Hazel and Pierre. Our room was furnished comfortably, with some nice touches - bathrobes, tissues, toiletries. A good sized bedroom and en-suite, tastefully decorated. A well-cooked breakfast was served in the very pleasant downstairs restaurant (a very low ceiling on the staircase!). Although the hotel was situated some distance from the centre and beach, it was nice to get away from the busy, noisy areas of the town at night. (3304775703)

positive comments Small, friendly hotel with a 'homely' feeling.
Excellent
Roy from Gillingham, United Kingdom;GB (Mature couple) 07 August 2006

Had we previously used this hotel I am sure our stay would have been longer (3304938953)

positive comments Comfortable,friendly atmosphere, nice room
negative comments None
Excellent
claire from loughborough, United Kingdom;GB (Young couple) 16 July 2006

lovely friendly hotel to stay in. hazel and pierre made us feel very welcome but don't over do it, they told us we were a breath of fresh air and welcomed our comments about the hotel.we'll definitely be back at some point (3304935541)

positive comments extremely friendly hosts
negative comments car parking difficult but not hosts fault its the way the walls are built and can't be moved,we asked....
Excellent
kerstin from zürich, Switzerland;CH (Other) 07 June 2006

No overall comment. (3304648294)

positive comments sehr gutes Frühstück, sehr freundl. Betreuung, gute Parkmögl.am Haus. Guter Ausgangspunkt für Ausflüge (ob Spaziergänge oder Ausflüge mit dem Auto oder Bus)schöner, gepflegter kleiner Garten mit Möglichkeit die Tierwelt per Fernglas zu beobachten
Excellent
Sharon from San Ramon, United States;US (Mature couple) 02 June 2006

Terrific proprietors, always there if you need anything and out of site when you don't. Lovely room with comfortable king-sized bed, two TVs, cable, VCR/DVD player, free internet computer use and large bathroom with heated floors. Never heard any other guests while within bedroom. Entire hotel was spotless. Wonderful garden with varied wildlife. Great location. Highly recommended. (3304547168)

positive comments Everything!
negative comments Small time window for breakfast.
Excellent
Christian from Twyford, United Kingdom;GB (Solo business traveller) 13 May 2006

Excellent service and very welcoming hosts (3304635066)

positive comments Recently decorated, clean & peaceful
negative comments nothing
Excellent
Craig from Bristol, United Kingdom;GB (Young couple) 05 May 2006

I would definatly stay here again, the hotel was just perfect. The owners were friendly and the food was excellent! (3304423043)

positive comments It was very clean and very well decorated.
negative comments Nothing, everything was perfect!
Excellent
Anonymous (Young couple) 21 April 2006

The Carlton Court is a small, spotlessly clean, very friendly hotel. Gerry & Sue made us feel very welcome during our stay, the rooms are furnished to a high standard, the bathroom floor was even heated!! We loved the wall mounted LCD TV's very groovy!! We also liked the fact it was a completely non smoking hotel as neither myself or my partner smoke indeed we hate the smell, so that was a very refreshing change. All in all we wouldn't hesitate to go back the the Carlton Court. Cheers Gerry & Sue. (3304235666)

positive comments The room was spotlessly clean, it was very well equiped, a real home from home, nice touches like the toiletries, bath robes, and to our delight a happy easter card.
negative comments Nothing
Excellent
Desmond from Brockley, United Kingdom;GB (Group of work colleagues) 20 April 2006

The welcoming atmosphere created by the owners Gerry and Sue. If only the hotel industry was full of these two people it would make staying away from home a much more pleasant, relaxing and inviting experience. Their attention to detail surpassed even the most worlwide chain of hotels I have stayed in over my lefetime (and that is not me being fluffy). I usually stay in big chains like the Radisson/Hyatt/Crowne as I know what I am paying for and getting and was a bit disappointed when i couldnt get a similar quality hotel in Torquay. I went on the internet and this was the only hotel I found at the time to be available and within close distance to the Riviera Centre. I booked it and prayed. Well Lady luck must have heard me, because i was gobsmacked when I entered and met the couple. it felt homely in a welcoming sense. Privacy offered, respect mutual and the extrs provided to make you not want to leave. I have laready told people at work and friends of the hospitality I recieved and when next i am down that way or friends of friends, I think Sue and Gerry better build an extension to their property. AMAZING! They even gave their residents an Easter card and lindt chocolate rabbit - now tell me which big chain is that hostpitable?? (3304353413)

positive comments the owners Gerry and Sue and the general upkeep and attention to details of their guests needs and privacy etc. - WELL DONE!
negative comments N/A
Excellent
cilla from heathfield, United Kingdom;GB (Mature couple) 06 April 2006

excellant rooms,wonderful fresh breakfast,the proprieters could not have been more helpful going out of their way to help,reccomending places, booking taxis, giving directions,everywhere beautifully decorated and clean ,a real pleasure to stay,in would not bother looking for anywhere else to stay when visiting the area (3304412536)

positive comments the rooom layout & decor it was spotlessly clean,every thing in the room was of a high standard & quality
negative comments none
Excellent
JULIE J from Rugby, United Kingdom;GB (Mature couple) 01 April 2006

the hotel is about 15 minutes downhill walk from centre of torquay The hotel layout is very good, outside parking is easy either in hotel grounds or outside in the street.The room we had was exellent very clean with the best bathroom of any hotel we have ever stayed in. The hosts were very helpful but only when asked. we hope to return soon (3304262519)

positive comments great hotel,terrific hosts
negative comments none
Excellent
David from Ebley, Stroud, United Kingdom;GB (Young couple) 17 March 2006

It was a lovely stay, we would definately recommend the breakfast! Fantastic value for money, especially considering how well you are looked after. We read the reviews before we came and it definately deserves the 10/10 awarded. Oh and the shower pressure was fine, they must have got new ones since the earlier reviews. (3304341010)

positive comments It was clean, spacious and private as well as being friendly.
negative comments none, it was an excellent stay
Excellent
David from bolton, United Kingdom;GB (Other) 27 February 2006

A very professionally run hotel yet still retaining a personal approach/touch - nothing was too much trouble for hosts. Very interesting garden full of wildlife - very pleasant to observe over breakfast! Access to the internet in the library was a real bonus. (3304191874)

positive comments friendly and very helpful hosts - very clean and tidy accommodation - wonderful food. Impressed with fridge in room and real milk!
Excellent
Dan from Fordingbridge, United Kingdom;GB (Young couple) 20 February 2006

An excellent hotel with very accomodating hosts. The room was very well looked after and comfortable. I would recommend this hotel to anyone. (3304189175)

positive comments The friendliness of Gerry and Sue. Both were very hospitible and accomodating. The room was excellent and very well prepared.
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