Anonymous (Mature couple) 30 June 2008
No overall comment. (97548517)

Iron brought very swiftly on request.
Breakfast service was incredibly slow.
Anonymous (Other) 07 December 2007
No overall comment. (97480998)
Anonymous (Solo business traveller) 30 October 2007
No overall comment. (97865809)
Anonymous (Mature couple) 14 June 2007
Overall, very good. Let down only by some staffs poor understanding of english. All staff polite and willing to help though. (99612738)
Clean, spacious

traffic
noise
NANCY from toppesfield halstead essex, GB (Young couple) 22 March 2007
No overall comment. (99064825)
Anonymous (Family with young children) 16 August 2006
No overall comment. (99929127)

Twin beds (had not been specified in the booking, and was not offered choice)
Anonymous (Mature couple) 05 July 2006
Despite being a large hotel,the layout of the public areas i.e.reception,dining room and the lounge/bar, along with the friendly and helpful staff gave the impression of a cosy family well run hotel. (3304493093)
Anonymous (Young couple) 02 June 2006
Adequate. (3304607737)
Location, Turndown
service,
food.

Room very warm and
noisy.
Service at
breakfast sporadic. Expensive room rate.
Jyothi from WARWICK, United Kingdom;GB (Family with young children) 17 December 2005
No overall comment. (2981397)

Warm,
adequate parking.
decor - a
little dull with old style
decor vegetarian choice in the restaurant
Paul from Union Mills, United Kingdom;GB (Family with older children) 15 December 2005
Friendly, helpful check-in. Clean, comfortable room. The room was cold on arrival, but very quickly warmed up when the radiator was turned up. Pleasant breakfast. Only drawback was a surly barman, who did not appear to be interested in his job. Use the stairs - the lift takes forever. (3304001902)
Clean,
comfortable accomodation with
helpful reception staff

Less than
friendly bar staff
Yvonne from Biggin, United Kingdom;GB (Mature couple) 11 December 2005
No overall comment. (2984446)
Anonymous (Group of adult friends) 07 December 2005
A good all round experience. The hotel was placed within walking distance of the city centre and only a very short walk from the Fitzwilliam Museum. The staff were attentive, courteous and by and large efficient. Breakfast was good. The free and large car park was an added bonus and it was never full when I left the car. (2759804)
Friendly staff. Excellent
service.

Cooling down the bedrooms - stiflingly
hot! A
little more room betweeen the foot of the bed and the room wall!
Anonymous (Family with older children) 28 September 2005
A very pleasant stay within close proximity of main shopping area. The staff in the hotel were efficient and polite. The room was clean and adequate. (2752710)

Friendliness of staff. Varied selection from the
breakfast buffet.
Service at
breakfast was very slow although waiters were apologetic.
Simon from Hugglescote, United Kingdom;GB (Group of adult friends) 24 August 2005
No overall comment. (2623372)
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