No overall comment. (97512623)
No overall comment. (108011325)
No overall comment. (108085162)
No overall comment. (108002764)
No overall comment. (108024309)
No overall comment. (108029705)
No overall comment. (97949528)
No overall comment. (99876392)
No overall comment. (97202635)
Needed a room fan so window could stay closed for sleeping and keeing outside noice down. Give out ear plugs for sleeping pruposes. Price was excellent and was a good value with the shuttle! (97400334)
No overall comment. (99645472)
very pleasant (97861678)
No overall comment. (97262570)
No overall comment. (97624131)
The standard of the room did not correspond to the web pictures of the externals of the lodge. Our taxi driver had serious problems finding the way from Heathrow airport to Old Bath Road, inspite of the electronic map sytem in the car and two phone calls to the lodge. (97865610)
No overall comment. (97572760)
would have liked confirmation of whether our room was in the motel or off site. should have found out about surrounding facilites first, such as any places to eat with children-there wasn't any. also that the road system is one way one, very difficult to get back to the motel without having to go outside the village and travel in again. (97838103)
The standards in the hotel reflected the cost. But still adequate for the job. (97317512)
Although the price was cheap for a single room without ensuite I had not expected it to be quite so shabby. Having said that, the bed was comfortable and the sheets and towels clean. I would use this hotel again if I required a very short one night stopover. The courtesy car back to the airport the next morning was free and this compensated for inadequacies of the room. (97540817)
No overall comment. (97906564)
We would liked to have known that there was a decent en-suite and decent beds and that we would not have to approach driver asking HIM if he was from Heathrow lodge and some help with heavy suitcases. A price of about £20 would have been fair for facilities offered (97618350)
Excellent price and location, nice staff. (97101927)
Staff were helpful Room was basic but fine. Shuttle service to airport was really good. Only slight problem was initial difficulty in getting to the hotel in the first place although, in fairness, I don't really know what you could do to improve that. It could perhaps be a little clearer on the website the exact distance and direction from Heathrow. (97035738)
Overall for the price one cannot be too judgemental,the staff were friendly and helpful. Dissapointed with the buffet breakfast,I was expecting something hot,if I had known I would have had the continental. Being assigned to a house at the side of the hotel was also not too welcoming. (97552713)
No overall comment. (97343483)
Overall, I was pleased with the stay and would return in similar circumstances. Staff were helpful and attentive. Although the weather was cold, the heating in the room was very good and I got a good night's sleep. There is a pub directly across the road and it would have been useful to know of its existence for planning refreshments. I think that if I was looking to stay for longer, I might choose a hotel with more facilities, but for a one night stopover it was fine. (97512585)
Adequate value for money - not a particularly comfortable environment (97186442)
No overall comment. (97952777)
how very small the room was (97939412)
Cheap accommodation for the location, which is excellent for Heathrow travellers. However much could be achieved at low cost to brighten up the rooms. Ditch the plastic bathrooms they are not a solution! (97337713)
Staff were helpful, room was clean and it wasn't expensive, i will definately be going back. (97110463)
Lack of evening meal facility. Hotel bus does not run before 6.00am, so must use taxi for early flights. However, value for money was OK, so would recommend hotel to deaf people, or people who were prepared to wear earplugs. Would certainly mention helpful staff. (97152825)
Front desk staff was great, the room was a bit small and the bathroom was almost comedic in size with a shower that overflowed after about 10 seconds and would have spilled out into the room if you made the mistake of washing your hair first. The TV never worked and the buffet breakfast wasn't worth the cost. That being said the transport to the airport was great and it's proximity to local eating and drinking establishments was great. (97750875)
No overall comment. (97759369)
Because of the impossibility of rest altho I frequent Heathrow very regularly and have need for accomodation,I will never stay there again and I feel sorry for people who have to stay there.I have been active in Heathrow area 10 years.My personal opinion you shouldn't advertise a room when you cant rest cause of the Noise. (97208937)
This hotel is situated about 10 minutes drive away from Heathrow airport (a shuttle bus is provided to/from the airport). The hotel provides very basic accommodation, but the room we had was very clean and warm and was acceptable for our overnight stay. There is a pub immediately across the road providing good value bar snacks. There is a very nice small pub 100 yards down the road (turn left as you leave the hotel) that also sells bar snacks. If you are just looking for somewhere to stay overnight near Heathrow airport, this hotel is worth checking out. (97418216)
No overall comment. (97625687)
Good. Easy to check in, everything needed was in room. Staff helpful. (97137803)
No overall comment. (97380050)
The hotel is not professional in behaviour (97261063)
The staff werent very friendly and made our stay appear an inconvience to them (we were disappointed especially since our stay was booked on xmas eve). Since it was our first time at heathrow we were unsure of the location of the hotel or the airport layout so we didnt know were to meet the shuttle bus. i called numerous times in total 3 times to try and get the exact location of the shuttle bus and was given the same instructions but was still unable to locate where exactly to meet the bus. the final time i rang i told the hotel staff member (it was the same person each time) that perhaps he was giving me the wrong instructions and we were having a miscommunication but he didnt want to accept this and told me blatantly that i was wrong. i also asked him to identify the exact level of the airport to where we should be waiting outside of but he told me he didnt know. finally our only option after an 1.15mins of waiting we decided to take a taxi as it was too late to cancel our booking. Futhermore there was no apology of the miscommunication. The following day was the 25th dec of which we were aware the taxi system would be limited so we requested a taxi from the hotel to be booked by hotel staff for 8am (to leave the hotel at this time) 25dec. We arrived in the lobby arear approx 7.55am and our taxi didnt arrive until 8.20am. if we had known the hotel staff were uninformed about their own city and business we wouldnt have stayed here. it has been the most unpleasant stay of our holiday so far. (97773911)
No overall comment. (97747295)
No overall comment. (97934286)
The receptionist was very helpful, but the room was generally poor. The transport to the airport was bordering on unsafe as the driver had a need for speed. (97185361)
No overall comment. (97762202)
The room is not sound proof. We did not have enough rest since sound from the top room and the corridor were disturbed our night sleep. The heater in the room did not adequate for the cold weather. If anyone is expect to have a good night rest before a flight, the hotel is not for you. (97827930)
For cheap (relative to other Heathrow hotels), basic accommodation when all you require is a warm room and warm comfortable bed for a few hours, that is close to the airport, there is no real competition in the area. (97699195)
No overall comment. (97129495)
that parking was limited, particularly disabled parking. That bathrooms were small and difficult for disabled people to use. (97845156)
UNEDIFYING AND UNINSPIRING ACCOMODATION (97976317)
Good value for money for a transit stay. (97520507)