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GoodHeathrow Lodge

556 Old Bath Rd, London, UB7 0EF

What their guests say

Good
Overall rating from 259 reviews
Good
Anonymous (Solo leisure traveller) 01 July 2008

No overall comment. (97512623)

Excellent
John from Leicester, GB (Solo leisure traveller) 01 July 2008

No overall comment. (108011325)

Good
Anonymous (Solo leisure traveller) 01 July 2008

No overall comment. (108085162)

Poor
Anonymous (Group of work colleagues) 30 June 2008

No overall comment. (108002764)

Good
karen from weston-super-mare, GB (Solo business traveller) 30 June 2008

No overall comment. (108024309)

Average
Anonymous (Solo business traveller) 29 June 2008

No overall comment. (108029705)

Poor
Anonymous (Mature couple) 25 June 2008

No overall comment. (97949528)

Excellent
Lauretta from Hillsboro, US (Solo business traveller) 20 June 2008

No overall comment. (99876392)

Good
Anonymous (Solo leisure traveller) 19 June 2008

No overall comment. (97202635)

Good
Anonymous (Solo leisure traveller) 10 June 2008

Needed a room fan so window could stay closed for sleeping and keeing outside noice down. Give out ear plugs for sleeping pruposes. Price was excellent and was a good value with the shuttle! (97400334)

positive comments Good price to location and quality
negative comments Hard to sleep with noice of plans coming and going
Good
Brett from Towyn, GB (Young couple) 10 June 2008

No overall comment. (99645472)

Good
PETER from JAVEA, ES (Other) 03 June 2008

very pleasant (97861678)

positive comments Nice clean hotel very close to airport and a pub right opposite,like the idea of using houses as rooms
Excellent
Anonymous (Mature couple) 28 May 2008

No overall comment. (97262570)

Poor
Jerzy from Cambridge, GB (Family with older children) 03 April 2008

No overall comment. (97624131)

Poor
Jon from Oslo, NO (Mature couple) 28 March 2008

The standard of the room did not correspond to the web pictures of the externals of the lodge. Our taxi driver had serious problems finding the way from Heathrow airport to Old Bath Road, inspite of the electronic map sytem in the car and two phone calls to the lodge. (97865610)

positive comments the surroundings
negative comments the room, the bed, dirty looking blanket
Poor
Anonymous (Solo leisure traveller) 26 March 2008

No overall comment. (97572760)

positive comments The only thing good about this lodge was the staff.
negative comments Cleanliness of the room was poor, the bathroom was FILTHY (with clogged tubs and toilets), there was some leftover stuff in the fridge which was never removed (very YUCKY)
Average
Anonymous (Family with young children) 21 March 2008

would have liked confirmation of whether our room was in the motel or off site. should have found out about surrounding facilites first, such as any places to eat with children-there wasn't any. also that the road system is one way one, very difficult to get back to the motel without having to go outside the village and travel in again. (97838103)

positive comments it was in a clean house at the bottom of the road
negative comments though it was in a motel, not in a house shared with men. i was a single mum with daughter, did not feel that comfortable. It was too hot, couldn't turn off the radiator. did not realise just how closes the runway was to the room, saw all the planes up close- no sleep at all. walls were paper thin, could here everything in the house.
Good
Anonymous (Group of adult friends) 12 March 2008

The standards in the hotel reflected the cost. But still adequate for the job. (97317512)

positive comments Closeness to airport.
negative comments Poor showering conditions
Average
Anonymous (Solo leisure traveller) 06 March 2008

Although the price was cheap for a single room without ensuite I had not expected it to be quite so shabby. Having said that, the bed was comfortable and the sheets and towels clean. I would use this hotel again if I required a very short one night stopover. The courtesy car back to the airport the next morning was free and this compensated for inadequacies of the room. (97540817)

positive comments Very reasonable price for a short stop over at Heathrow Airport
negative comments The room was dismal and uninviting.
Excellent
NATHALIE from orleans, FR (Family with young children) 03 March 2008

No overall comment. (97906564)

Poor
janet from Hull, GB (Mature couple) 02 March 2008

We would liked to have known that there was a decent en-suite and decent beds and that we would not have to approach driver asking HIM if he was from Heathrow lodge and some help with heavy suitcases. A price of about £20 would have been fair for facilities offered (97618350)

negative comments everything, beds, miniscule shower, head touching door when on the loo,toilet in front of washbasin,no help from driver who picked us up at Heathrow.
Excellent
Clive from SOURIS, Manitoba, CA (Solo leisure traveller) 29 February 2008

Excellent price and location, nice staff. (97101927)

positive comments Close proximity to Heathrow Airport and complementary shuttle service
Excellent
Anonymous (Mature couple) 25 February 2008

Staff were helpful Room was basic but fine. Shuttle service to airport was really good. Only slight problem was initial difficulty in getting to the hotel in the first place although, in fairness, I don't really know what you could do to improve that. It could perhaps be a little clearer on the website the exact distance and direction from Heathrow. (97035738)

positive comments Quiet & private
negative comments Not terribly easy to get to (the motel, not the room)
Good
Dale from 85 Old Snow Hill, GB (Solo business traveller) 25 February 2008

Overall for the price one cannot be too judgemental,the staff were friendly and helpful. Dissapointed with the buffet breakfast,I was expecting something hot,if I had known I would have had the continental. Being assigned to a house at the side of the hotel was also not too welcoming. (97552713)

positive comments Staff friendly and helpful,extreemly convienient for London Heathrow
negative comments Bathroom a little basic,was also assigned to a house next to the hotel which I was not informed about until my arrival
Poor
Neville from Swansea, GB (Mature couple) 19 February 2008

No overall comment. (97343483)

Good
Geoffrey from Cheltenham, GB (Solo leisure traveller) 18 February 2008

Overall, I was pleased with the stay and would return in similar circumstances. Staff were helpful and attentive. Although the weather was cold, the heating in the room was very good and I got a good night's sleep. There is a pub directly across the road and it would have been useful to know of its existence for planning refreshments. I think that if I was looking to stay for longer, I might choose a hotel with more facilities, but for a one night stopover it was fine. (97512585)

positive comments It met my needs - I was looking for straightforward overnight accommodation near Heathrow so that I could meet a friend arriving on an early morning flight. The taxi shuttle was particularly useful, although I did have to wait in the cold for almost an hour for it to arrive at Heathrow on the night of my arrival. It was fine on departing in the morning, though.
negative comments Room was basic, the TV a bit dodgy and I had to share a bathroom - but given the short nature of my stay, this wasn't a problem.
Average
Anonymous (Young couple) 16 February 2008

Adequate value for money - not a particularly comfortable environment (97186442)

positive comments The kettle and tea bags
negative comments Lack of space and privacy
Good
Anonymous (Other) 06 February 2008

No overall comment. (97952777)

positive comments That it was close to the local pub. That it had a shuttle service.
negative comments That you had to share bathroom facilities with others.
Good
ray from sheldon, GB (Solo business traveller) 05 February 2008

how very small the room was (97939412)

positive comments small
negative comments small and any one going to the loo all you could was air con go staff work clothes hanging in hall
Good
Anonymous (Young couple) 22 January 2008

Cheap accommodation for the location, which is excellent for Heathrow travellers. However much could be achieved at low cost to brighten up the rooms. Ditch the plastic bathrooms they are not a solution! (97337713)

positive comments For this price i thought the size of the room and it's equipment levels were fair
negative comments The en-suite bathroom was pretty evil, tiny, and looked like some kind of badly executed Japanese idea of what a bathroom should be in 1980.
Excellent
Anonymous (Young couple) 20 January 2008

Staff were helpful, room was clean and it wasn't expensive, i will definately be going back. (97110463)

positive comments It was clean, tidy and the room was a good size.
negative comments Nothing
Good
Trevor from Pathhead, GB (Mature couple) 19 January 2008

Lack of evening meal facility. Hotel bus does not run before 6.00am, so must use taxi for early flights. However, value for money was OK, so would recommend hotel to deaf people, or people who were prepared to wear earplugs. Would certainly mention helpful staff. (97152825)

positive comments Very good and helpful staff.
negative comments Very frequent overflight of very loud aircraft, but room too hot to have the window closed. No facility for evening meal, but pub across the road did a good meal. Bathroom facility was caravan style, very cramped.
Good
Rob from Seatle, US (Young couple) 19 January 2008

Front desk staff was great, the room was a bit small and the bathroom was almost comedic in size with a shower that overflowed after about 10 seconds and would have spilled out into the room if you made the mistake of washing your hair first. The TV never worked and the buffet breakfast wasn't worth the cost. That being said the transport to the airport was great and it's proximity to local eating and drinking establishments was great. (97750875)

positive comments Great staff and convenient to local establishments and the free transport to and from the airport
negative comments room was very small, shower overflowed after about 10 seconds and was amazingly reminded us of a shower on a boat sizewise, TV didn't work, the buffet breakfast had only muffins and assorted cereals and coffe...at the price charged one would expect something warm to eat.
Excellent
Angela from Cambs, GB (Solo leisure traveller) 13 January 2008

No overall comment. (97759369)

Average
Anonymous (Solo business traveller) 12 January 2008

Because of the impossibility of rest altho I frequent Heathrow very regularly and have need for accomodation,I will never stay there again and I feel sorry for people who have to stay there.I have been active in Heathrow area 10 years.My personal opinion you shouldn't advertise a room when you cant rest cause of the Noise. (97208937)

positive comments The price.The Receptionist was very helpful and nice,the room was clean enough altho the communal bathroom very was nice and clean.There is a free shuttle to the Terminals, I really appreciated that.the room was warm (it was winter) so it was adequately heated.
negative comments The noise-level was absolutely awful TV's blaring from other rooms,the Room shook from aircraft on a regular basis.Not adequately double-glazed,walls also too thin.You should upgrade your windows and walls.The Noise level makes it impossible to have a proper rest,I was exhausted from an inbound flight from Tokyo so I wasn't at all happy.
Good
Stephen from Lancaster, GB (Family with older children) 12 January 2008

This hotel is situated about 10 minutes drive away from Heathrow airport (a shuttle bus is provided to/from the airport). The hotel provides very basic accommodation, but the room we had was very clean and warm and was acceptable for our overnight stay. There is a pub immediately across the road providing good value bar snacks. There is a very nice small pub 100 yards down the road (turn left as you leave the hotel) that also sells bar snacks. If you are just looking for somewhere to stay overnight near Heathrow airport, this hotel is worth checking out. (97418216)

positive comments Basic Accommodation at a reasonable price
Average
Anonymous (Solo leisure traveller) 10 January 2008

No overall comment. (97625687)

Good
Heather from Beds, GB (Young couple) 07 January 2008

Good. Easy to check in, everything needed was in room. Staff helpful. (97137803)

positive comments Easy, simple & cheap. Close to airport.
negative comments The shower & toilet was in a cubicle in the room.
Good
Neil from Edinburgh, GB (Solo leisure traveller) 07 January 2008

No overall comment. (97380050)

Poor
Anonymous (Young couple) 04 January 2008

The hotel is not professional in behaviour (97261063)

positive comments The hotel is very easy to locate and there is not much of processed involved for check-in and check-out.
negative comments The housekeeping is not good and they don't replenish the facilities in the room.Due to the remote location of the hotel with limited access to transport facilities the hotel should arrange for it's own besides the Heathrow airport facilities
Good
alexandra from gold coast, AU (Group of adult friends) 02 January 2008

The staff werent very friendly and made our stay appear an inconvience to them (we were disappointed especially since our stay was booked on xmas eve). Since it was our first time at heathrow we were unsure of the location of the hotel or the airport layout so we didnt know were to meet the shuttle bus. i called numerous times in total 3 times to try and get the exact location of the shuttle bus and was given the same instructions but was still unable to locate where exactly to meet the bus. the final time i rang i told the hotel staff member (it was the same person each time) that perhaps he was giving me the wrong instructions and we were having a miscommunication but he didnt want to accept this and told me blatantly that i was wrong. i also asked him to identify the exact level of the airport to where we should be waiting outside of but he told me he didnt know. finally our only option after an 1.15mins of waiting we decided to take a taxi as it was too late to cancel our booking. Futhermore there was no apology of the miscommunication. The following day was the 25th dec of which we were aware the taxi system would be limited so we requested a taxi from the hotel to be booked by hotel staff for 8am (to leave the hotel at this time) 25dec. We arrived in the lobby arear approx 7.55am and our taxi didnt arrive until 8.20am. if we had known the hotel staff were uninformed about their own city and business we wouldnt have stayed here. it has been the most unpleasant stay of our holiday so far. (97773911)

positive comments the room was clean as were the facilities
negative comments the location to the airport and it had good heating facilites
Good
Anonymous (Family with older children) 28 December 2007

No overall comment. (97747295)

Good
Anonymous (Solo leisure traveller) 26 December 2007

No overall comment. (97934286)

positive comments close to the airport and cheap
Poor
Leslie from Upminster, GB (Mature couple) 24 December 2007

The receptionist was very helpful, but the room was generally poor. The transport to the airport was bordering on unsafe as the driver had a need for speed. (97185361)

positive comments Close proximity to airport
negative comments 1. Too small 2.Cold 3. Lacking adequate bedding 4.En-suite too cramped
Excellent
Anonymous (Other) 24 December 2007

No overall comment. (97762202)

Average
Anonymous (Mature couple) 19 December 2007

The room is not sound proof. We did not have enough rest since sound from the top room and the corridor were disturbed our night sleep. The heater in the room did not adequate for the cold weather. If anyone is expect to have a good night rest before a flight, the hotel is not for you. (97827930)

positive comments None
negative comments Bathroom is too small.
Good
John from Cardiff, GB (Solo leisure traveller) 18 December 2007

For cheap (relative to other Heathrow hotels), basic accommodation when all you require is a warm room and warm comfortable bed for a few hours, that is close to the airport, there is no real competition in the area. (97699195)

positive comments Cheap, convenient, warm, provided basics.
negative comments No chair and no reading light; just one rather dim ceiling light. Room could be made more attractive for minimal cost.
Poor
Martin from Newbrough, GB (Solo business traveller) 17 December 2007

No overall comment. (97129495)

Good
Anonymous (Other) 16 December 2007

that parking was limited, particularly disabled parking. That bathrooms were small and difficult for disabled people to use. (97845156)

positive comments the staff were pleasant and helpful.
negative comments the bathroom was too small. insufficient pillows. telephones didn't work. no hairdryer in double room. breakfast was quite expensive for what you got.
Poor
Anonymous (Solo leisure traveller) 16 December 2007

UNEDIFYING AND UNINSPIRING ACCOMODATION (97976317)

positive comments PROXIMITY TO AIRPORT
negative comments JUST ABOUT EVERYTHING. UGLY, UTILITARIAN, UNCOMFORTABLE.
Average
Anonymous (Mature couple) 12 December 2007

Good value for money for a transit stay. (97520507)

positive comments Excellent hot water even at 0530
negative comments Radiator did not work and trouble with first TV. However, the room was changed without question.

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