Citadines Apart'hotel Trafalgar

excellant location (97048641)

our key card was not very good which stressed us out as we at to keep going down to reception to sort it out

We were not told in advance that we would not have a proper bed to sleep in, or that the room would not be cleaned during our stay. We have stayed in serviced apartments on prior occasions but a proper comfortable bed, the room cleaning at least each alternate day, maintenace of fittings were always provided, and staff were always helpful. It woulkd have been better if we had been informed beforehand that these normal services wre not provided. (97171576)

Its central and convenient location

Uncomfortable bed. It was not a bed but a fold-out sofa. The room was not cleaned during our stay of 4 days. Lack of personnel to assist with taking our luggage to and from our room. Lack of maintenace of fitting in the room and bathroom. Hand rails to facilitate access to the bath were inadequately attached and so were a source of danger. The staff were generally unhelpful and appeared to have difficulty understanding the English language.

Lived up to all expectations and I will be back! (97977184)

safe, good location/central, clean, affordable, friendliness of all staff, flexibility of kitchenette area.

No overall comment. (97853288)

Location, facility, cleanliness

Stairs in room !!

No overall comment. (97358063)

very modern and clean kitchen utensils and white goods. Loved the washing machine tablet being left, excellent- encouraged us to use more crockery etc without the guilt of leaving them dirty due to not having a washing tablet. Room was clean and modern: no wallpaper peeling off, scratches or marks on walls etc which can be seen in such hotels as THE Grand in Brighton.

I did not know that the bed would be a pull-out sofa but it was reasonably comfy. As stated above nicer linen would have made this a lot better. We had a slight problem with the microwave and was surprised with how promptly this was fixed! Clean modern room. Being right in the centre of London made the trip a lot easier. Overall a great stay! (97550446)

Location & excellent value for money.

I would have preferred a better duvet

No overall comment. (97633307)

central location, clean

would have liked it to be slightly bigger, it just about fitted the twin beds

No overall comment. (97374276)

Good value for money, central location, clean, efficient services

Too much noise, Television quite small relative to size of the room.

No overall comment. (97074977)

Spacious, clean, well equipped, kitchenette. Great location! Easy to find!

The bed!!! Pull-out,twin camp beds!

it would be ideal for a longer stay. kitchen really useful if i wasn't eating at the seminar. breakfast expensive for a continental - give us a cooked breakfast! (97742923)

great location and price

bed was uncomfortable

No overall comment. (97343400)

conveniently situated easy

bedlinen smelt very unpleasant

Basic hotel in a very good position. It is a good base for exploring central London or visiting shows. For London it is pretty good value. (97389362)

Very well placed in London so it is easy to get around. The accommodation is very comfortable and spacious.

Loud music from a club which went on until one o'clock in the morning. This is not good when you are tired and trying to get to sleep.

No overall comment. (97385457)

Well equipped, clean and everything worked.

This was an excellent hotel for our stay. Location near Trafalgar Square and two tube stations was very convenient. Numerous bus lines pass near the hotel. We walked to Covent Garden, Whitehall, and the London Eye. Although the beds were a bit uncomfortable and the decor a bit dated, the room was clean and adequate for our needs. We were able to fix breakfast and warm up some dinners in the suite, thus saving on food costs. Grocery is in Charing Cross--a couple blocks away. Next time we are in London, we will stay at Citadine's Trafalgar Square. (97067662)

Extremely convenient and safe location, kitchenette, clean room

Beds were a bit uncomfortable, decor needs to be updated (upholstery shows years of wear)

We like to sleep with windows open, and no aircon, so this was possible, but difficult because of noise (inevitable because of good location). It was also difficult because of bed - folding beds never seem to be comfortable for older bodies, and after a couple of nights are just tolerable. I'd put up with (even)less space for a better bed. The place would be more welcoming if the kitchen had some basic tea/coffee/milk provided at least for first night. Kitchen would benefit from an easy way to keep the door open. (99070362)

Location; airy foyer; free internet (though VPN didn't work)

Bed; TV (poor channel availability and reception)

It was a great place to stay with tube stations and the river Thames close by. (3304254185)

Convenient to the tube and Trafalgar square, for the Tour de France departure, which was why we were there

Lack of facilities to wash-up due to only having an option of a dish-washer, which we're not used to. The only other problem, was the noise heard from outside the hotel - perhaps noise-reducing windows would help reduce this. The toaster in our apartment only partly worked and our parent's room had no pillows left at all - perhaps your staff should pay more attention in preparing the rooms.

No overall comment. (99184104)

location to workplace

Cost

As mention above we would like to have known it would only be a sofa bed, which was not very comfortable. When I recently stayed at an Ascott apartment, tea, coffee, etc was provided, which was useful. (99568479)

Location. Staff were very efficient. (My husband left my coat at reception and not only did the reception staff pick it up, they advised the staff in the breakfast area to contact me - joined up thinking is unusual!)

Sofa bed - We would choose a 1 bedroom rather than studio in future

This is fit for purpose but the pull out bed would not suit everyone (99847421)

Convenience to office

Price

No overall comment. (99713142)

Location - in easy reach of the office

Slightly expensive

No overall comment. (99338181)

Superb location, good facilities in the studio.

Sofa bed broken, no extractor fan in the bathroom.

overall really pleased not a 5 star but doesn't pretend to be fantastic location for sightseeing, rooms are basic but very clean, and wonderful pub the sherlock holmes next door, good old english pub not your wine bar but good beer. i would return here as the standard is very good. (99217644)

fantastic location

No overall comment. (99803221)

Location very good for central London attractions

Overall experience is very good. The price is quite high and without breakfast, but this pays for the location I suppose. Nothing more to wish actually, just minor things are neglectable (no tea/sugar). (99636248)

The location is superb. Everything is good. Helpful staff provided a baby crib by their own initiative and for free.

The breakfast is not included in price and is too expensive, I would prefer a cheaper continental option. No tea/sugar is provided in the room

Generally good. There was no tea/coffee/milk supplied as there would have been in a normal hotel. I had to go and buy some. (99074090)

Couln not get Radio 3 on the radio.

Nice and roomy. Great location, under a minute's walk to Trafalgar Square. Very quiet, almost no traffic noise at all, and that's pretty hard to find in London hotels. (99880561)

Location and broadband internet access.

Laundry facilities. Very expensive to use and the machines did a poor job of cleaning and drying the clothes.

No overall comment. (99618428)

Excellent location room was comfortable and clean.

Nothing could not fault the room or the staff in anyway.

No overall comment. (3305279961)

The convenience of the location

The fold up beds are looking shabby and tired. Blankets were desperately in need of laundering. Linen was fine.

The location of the hotel is fantastic and the staff are very efficient (the cd player in the room was broken but was replaced within half an hour of telling reception). The bed is the only downside of the place but would have no hesitation staying there again when in London. (99083232)

Location and the hotel staff.

The twin bed, uncomfortable for a couple to sleep in but wouln't deter me from staying there again.

hotel central - chambres spacieuses et propres - personnel avenant (99840447)

pas de petit déjeuner typique anglais dans la résidence défaillance de la régulation de température

No overall comment. (99509357)

The apartment was quite spacious upstairs. The rooms were very large.

The beds in the rooms were 2 singles pushed together, the decor of the apartment looked like it could have done with a revamp.

This is a great hotel. Easy to get to, we flew into London City Airport and it was just a short taxi journey to the hotel. Charing Cross train station and Embankment underground station are only a few minutes walk away. Very central, within walking distance of most 'sightseeing places', theatres and good restaurants. We were greeted by very friendly staff. When we requested extra pillows and a blanket, they were delivered to the room promptly. The hotel is clean, decor is a little dated, however that would not spoil your stay. We will definitely be staying at this hotel again and would recommend it if you're looking for a mid-range hotel right in the centre of London. (3304107670)

Extremely central, within walking distance of everything. Staff were very polite and helpful. Hotel was not noisy, even though it's on a busy street. Having the kitchen facilities was good. Having stayed in other hotels in London, this is one of the better mid-range hotels, accommodating for everything. Would not hesitate to stay again and will recommend it to others.

Security was not apparent, as anybody could walk in from the street and go straight to the lifts without having to approach reception. Shower wasn't very good, it needs power!! A tea towel in the kitchen would be good...and mugs rather than cups! No real faults to spoil your stay, just tiny improvements.

No overall comment. (3304977884)

Its location in London...central

Some of the fittings were not maintained and some items of furniture very well worn i.e Bath plug faulty, Pull up bed tatty , dining table split leg.....however these minor faults did not spoil the break.

No overall comment. (3304999895)

Clean, quiet and peaceful! Room was bigger than I thought.

Nothing, everything was fine.

Das servis im hotel gut. die ausstattung der Kochecke und des zimmers ist sehr gut. eine sehr gute lage in der city, im center und nah zur U-Bahnstation. aber das zimmer war zu klein fuer eine familie. ausserdem das wird ein mal in der woche geputzt, es ist zu wenig. (3304909862)

fantastisches Frühstück, gutes Personal

das Zimmer fuer eine familie war zu klein und das sofa unangemehm und alt.

This is a well placed hotel in the heart of the West End. What you get is a compact appartment, with a mini kitchen. Although there is no restaurant in the hotel, There are plenty of restaurants and cafe's nearby. There are also 24 hour shops nearby. (3304515445)

The ApartHotel gives more space than the average London hotel room. You have a room separate from your children. You have kitchen facilities to get on with family life.

We found this an excellant hotel and the staff where excellant. (3304533697)

Very clean and tidy

The only thing and it is a little thing was size of cups as we personnally like a larger cup of coffee.

Everything I needed to know was there for me on the web site. The staff at the Citadines Trafalgar Square are so curteous. I've stayed here a number of time both on buisness and with friends - it's fantastic. I have recommended these appartments to friends. (3304712994)

The location does it for me every time. I've stayed in the Citadines Trafalgar square appartments a number of times and enjoyed it every time.

Not being able to get into my room until 3 pm. I travel to london on business a lot and usually stay in the Citadines Trafalgar Square. I fly from Glasgow on the 6.30 am flight getting to central London at about 8.30 am - it's a long time to wait to get into a room, that's the only down side for me.

I'm going to click Recommend, but in truth I can neither recommend nor condemn the place...I'm very very neutral about it. (3304672208)

Good room size.

Looks like they hired a Stalinist interior designer about 20 years ago. Redecorating should be considered.