Hesperia Hotel Victoria

No overall comment. (97792255)

Claen room, very spacious for a central London hotel. Well appointed.

Great hotel in a good location. Excellent value for money and highly recommended. (97747784)

Friendly reception at check-in, attractively decorated room with spacious en-suite bathroom, good quality leisure facilties, despite being opposite Victoria station it was very quiet and I slept soundly.

Good hotel, handy location, good service and nice staff. Unusual for a London hotel!! (97251363)

Good as ever. Clean with friendly staff some of whom I have got to know quite well , this enhances the quality of the stay

Ongoing problem actually receiving the newspaper that you order . This minor but annoying point defies belief. Even after reporting the non appearance of the paper still nothing happens. Why oh why is this such a problem!!!

No overall comment. (97295340)

This hotel is in an excellent position for public transort and within walking distance of many tourist attractions. The staff were very helpful offering us a discount breakfast if pre-booked which was good as would not have paid the price quoted on line as would have used local coffee shops instead. Also an alternative method of transport for our party of four to Heathrow was suggested by the concierge which worked out well and was appreciated on very wet miserable day. We will return.

The location of the hotel was excellent for the station and the underground, On my reservation it said City View which we didn't get the view was dreadful so the thick voil curtains were a bonus. The staff were all very helpful and friendly which was nice. The bar was quite busy late in the evening so that made a nice atmosphere and the staff did not make you feel rushed and unwanted. The breakfast was extra we didn't book when reserving the room as £14.50 seemed a little pricey but we were offered a discounted rate at check-in so we paid £10 and it was a nice varied choice. Overall the hotel was better than expected and I will be staying there again. (97725480)

The hotel was clean and modern, flat screen tv in the bedroom and a nice clean bathroom, tea and coffee making in the room was a bonus.

The only thing to dislike was the view which was onto a scruffy building site and rear of other buildings.

No overall comment. (97294286)

Good sized room with comfortable beds

The location is excellent only being 50 metres from the side enterance from Victoria station. the rooms are modern, good size with all facilities. The rates for the week end are good but weekday are reasnable (97678621)

Excellent location. Free internet wi-fi connection in room. Modern room with all necessary facilities

good as usual and no complaints. staff are excellent and having stayed there often i always get a friendly welcome and the barman has my beer poured evne before I ask fo it. Service indeed! (97773652)

I have stayed there many times and it is clean and friendly with very pleasant friendly, staff

can be a litlt bit noisy being next to victoria Station but you get used to even that after a while

No overall comment. (3304274155)

Quiet and excellent location especially if travelling from Gatwick

An excellent standard of accommodation.Very clean, very central. Would certainly stay again. (99161587)

Very clean and central for getting around London

Safe in room not working and could not be attended to during stay

For the cost of the room I would ahve expected a better room. It was small, had a rail with hangers on the wall as a wardrobe and can only be described as very basic. Certinaly not value for money (99155818)

Overall, a great location outweighed the negatives that I have of this hotel. It's a very impersonal hotel, but then you don't want someone on your heels all the time asking about how things are. (3305466924)

Location very convenient to Victoria Railway Station

Bathroom facilities needed a little plumbing work. Hot water not very plentiful.

I have stayed at the Hesperia many times and have not been let down on any occasion. howevere I have noticed on my last 3 vists that I have had a lower standard room with no safe and no trouser press. Perhaps familiarity breeds contemp? (99493541)

Friendly and good location

Centrally located good standard hotel (99234165)

Location and facilities

Marred by fire alarm going off at 4am. (99704280)

Contemporary decor in the bedroom

Bathroom needed refurbishing

No overall comment. (99313486)

location

service at breakfast

No overall comment. (99670730)

excellent accomodation, superb value for money

the only downfall was the poor swimming pool.

No overall comment. (99877878)

The hotel is great, the staff is very good too.

You didn't want adaptors for european people!!! The breakfast is very expensive!!!

absolutely to recommend (99328802)

close proximity to Victoria, refinished interieur

old pool

Great standard of hotel for reasonable cost. Very good location. Even standard rooms are well presented and more than adequate. (3305459136)

Convenience of location

Smokey bar area

Well located, easy access (right across Victoria Station) and close to several sites of interest. Nice, clean and spacious room. Friendly staff. I definitely recommend this hotel. (3304564187)

Excellent location close to Victoria station but no traffic or train noise, comfortable clean room with 6 foot bed and aircon meant we had a good nights sleep, unfortunately didnt have time to try out the pool! (3305196796)

The 6 foot bed, aircon in room at the right temperature, quiet, clean, flat screen tv, decor, nice bathroom

The one thorn in our side during our stay was the cost of 2 outgoing calls we placed to the States and Scotland. All other stops on our trip charged small hook-up fee for long distant calls. Hesperia charged us 86 british pounds for the 2 calls of short duration. I was told just call direct after not being able to connect to our service provider like most hotels. The hotels markup of these calls, and their response afterward was less than satisfying. I checked out other Hotels close by for my next trip. If you book DON'T USE THE PHONE!!! (3304780595)

Location great.

One detail regarding outgoing phone call

Que el tener un precio competitivo dentro de su categoría, no significaba estar viejo, sucio o falto de personal, como muy frecuentemente ocurre en Londres. Sin embargo en esta ocasión he de reconocer que el Hesperia tiene equilibrada la categoría, el precio y las prestaciones.Ah¡ y además en la recepción se hablaba un perfecto español. Parece mentira que un idioma tan universal como es el español, los hoteles en Londres lo den tan poca importancia. (3305240795)

Magnífica relación entre precio y calidad, sobre todo dentro de lo caro que es London. Si les hubiese concido antes hubiese ido mas veces.

Creo que debería mejorar la publicidad, ofertando los precios tan competitivos que tiene.

Directly across the street from Victoria Rail Station and Gatwick Express Service. Excellent Indian Restaurant just down the street. The flip side of being close to the train station is if you are a very light sleeper, you may notice the occasional public address announcement--it didn't bother us but if you listen for it, you can hear it. The trains, by the way are practically silent. (3305103696)

Excellent location for Gatwick Travelers!

80p per minute for local calls seemed a bit steep.

Check in only received a fair rating because the desk clerk appeared distracted and didn't listen to my answers to his questions. Also, despite requesting a non-smoking room, we hadn't been allocated one. We were, however, given one when we queried it. Beyond that, the room was well presented, clean and spacious. The restaurant staff were polite and efficient and the food was excellent for both the evening meal we had on the first night and the breakfast on the second morning. Check out procedure was efficient and polite. Overall an enjoyable stay. This was our second stay in this hotel and reinforced the good impression made previously. (3305109968)

Well laid out and spacious and a very comfortable bed

Nothing particularly

All in all we enjoyed our stay at the Hesperia Hotel.Our room was very clean and comfortable.The bathroom was well equipped with complementary toiletries etc.We had a room on the 6th floor at the back overlooking the roof tops behind the Hotel.It was very quiet and we got a good nights sleep.We would have liked to know that there was a shuttle bus from Heathrow Airport direct to the Hotel at a reasonable charge.This would have saved us a lot of time on the underground.Otherwise we had a great stay at the Hesperia Hotel. (3304679193)

The Hesperia Hotel was very central in London adjacent to Victoria Station.It was very clean throughout.The Breakfast which we paid extra for,was very good.The Hotel lobby,dining room and lounge had air conditioning.This was very pleasant in light of the 30c + temp.over London on the weekend in question.The overall value was good for such a central London Hotel.The staff were very pleasant and helpfull.We will stay there again.

I can think of nothing that we disliked.

The room was well equipped, clean and very quiet. The location is excellent, especially if you have to travel to Gatwick. The staff were helpful and friendly. My only complaint was that the room was a little tight and it seems to be a general problem on the 8th and 9th floors where the balconies reduce the room area. Overall a good hotel to choose if you want to stay near Victoria. (3304473568)

The room was well equipped, clean and very quiet. The location is excellent, especially if you have to travel to Gatwick.

The room was a little tight and it seems to be a general problem on the 8th and 9th floors where the balconies reduce the room area.

Nice clean hotel, very quite for its location. Will stay there again! (3304641275)

Room was not as small as other London hotel. Also, it was modern modern and appealing than others.

Not nearly enough electrical outlets. Only one in the room worked with my US adapter. Internet connection did NOT work on 3rd floor, not even with adapter I received at reception desk. Also: Reception desk would not deal with my reservation details, I was told to call a number. English breakfast is TWICE as expensive as it should be, so is Laundry service. 6.50 GBP for a shirt when I can get it for 2 GBP around the corner?

We were very pleased with our stay and would stay here again in the future. (3304706821)

Very convenient location. Nice accommodations. Good size room and bathrooms.

There was a billing error we didn't catch until after checking out. But upon returning, the issue was addressed quickly and courteously.

Accomodation is comfortable and centrally located (next to Victoria station). A 10 minute stroll affords a visit to some delightfull pubs in Belgravia (Grouse&Claret/Horse+Groom/Star/Nags Head) and a further 10mins you can be in Knightsbridge / Shepherd's Market. (3304570398)

Comfortable and very handy location next to Victoria station

NA

Nice room with WiFi, good connection to underground, no noice from the station, no noice from other guests, good breakfast (3304252507)

WiFi connection

Nothing special

This is a good central London hotel in an excellent position by Victoria Station. The hotel is clean, modern with good facilities. The bedrooms have excellent private facilities in good working order. The staff are professional but friendly. The restaurant staff are very helpful. We have stayed at this hotel twice to compete in the London Marathon and on both occasions have put a special early breakfast on Sunday morning. They give you early access to your bedrooms if they can and let you use the leisure facilities after you have checked out. I would recommend this hotel and will stay here again. (3304104970)

The hotel is very clean, the bedrooms are kept in good order with excellent private facilities including flat screen televisions, the staff are professional and the breakfast is good.

The Leisure facilities are poor, they need updating and what they have needs to be in working order.

the hotel was clean and comfortable and the staff very friendly the breakfast was good value for money I would stay there again. (3304231097)

very clean and central

nothing

No overall comment. (3304173695)

It was very convenient to the Apollo Victoria Theatre where we had booked to see a show over that particular weekend. The hotel was very modern, clean and the staff were very friendly indeed. The bed was very comfortable and the facilities were very good too.

Nothing