linda from caithness, GB (Solo leisure traveller) 25 June 2008
No overall comment. (97957640)
Anonymous (Mature couple) 03 October 2007
we will never return to this hotel, we found the staff very unhelpful, the bar over priced and they also charged for parting, is this a ryan air hotel ? (97141429)

I was only staying one night

The room was
small, the bed covers not very
clean
ADAM from Shrewsbury, GB (Group of adult friends) 23 June 2007
No overall comment. (99526424)
Location was good

Staff
poor not a clue!
Anonymous (Group of adult friends) 12 May 2007
No overall comment. (99593549)
Cleanliness, size and choice of the
breakfast and how close it was to the
city but not too close

The entrance from the main road was difficult to see straight away so we had to go all the way round again which took about ten fifteen minutes. The stairs to the
reception area are quite steep and narrow and although there are lifts they were also
small and could not be used late at night.
Jill from Stretton, United Kingdom;GB (Group of adult friends) 09 May 2007
No overall comment. (99085465)

I thought the accommodation was very
clean and inviting. The hotel staff were very
helpful and polite. I would recommend this hotel to others.

There was nothing to dislike about the accommodation.
Anonymous (Group of adult friends) 09 May 2007
No overall comment. (99814630)
Anonymous (Mature couple) 25 April 2007
I was disappointed at the short opening hours of the Health Suite. I appreciate I should have checked in advance, but I specifically booked this hotel rather than another one which would actually have been much more convenient for the event I had to be at, solely so I would be able to use the gym and the pool. I had to be at the event at 08:00 on the Saturday morning and as the Health Suite did not open 'til 8:00 I couldn't use it. I was able to scrape in half an hour on Sunday morning but it was very rushed and I had expected it to be open at 06:30 or at least 7:00, as the Health Clubs in London I have used often open at 6:00 a.m. (99887616)
Anonymous (Young couple) 21 February 2007
No overall comment. (99298518)
Ceri from Bristol, United Kingdom;GB (Young couple) 14 February 2007
No overall comment. (99335136)
Anonymous (Solo leisure traveller) 25 January 2007
No overall comment. (99868797)
Anonymous (Young couple) 04 January 2007
I enjoyed my stay very much, and felt it was good value for money. The reception area and breakfast room were well-presented and the reception staff were very friendly and helpful. Would be nice to have free parking rather than having to pay £3.50 to park in the hotel car park overnight. (99772996)

The room was
nice and
clean and the beds are very
comfortable! Liked the fact that
breakfast was served until 1pm on New Years Day with late check-out!

Booked for New Years Eve, and when I rang the hotel's
central booking office originally I was told there was no availability left, however I then went onto another website called priceline which said there was availability so I booked with them instead! There is a
pool & sauna/steam room but would be
nice to have a jacuzzi as well. At
breakfast, the staff were cleaning the tables around us and we had to go and ask them to bring us some coffee as we weren't offered any.
Michael from Berkeley, United Kingdom;GB (Mature couple) 23 December 2006
No overall comment. (99417064)

Smart and functional

Shower curtain hanging too far into
bath and sticking to me, making showering very unpleasant if not impossible, wrapped in plastic.
Kerrie from 19 Great Ancoats Street, United Kingdom;GB (Group of work colleagues) 19 December 2006
The overall experience was extremley enjoyable - the hotel and staff were both excellent!! (99583444)
Susan from Newcastle, United Kingdom;GB (Solo business traveller) 16 December 2006
No overall comment. (99025411)
Anonymous (Solo business traveller) 16 December 2006
No overall comment. (99172772)
Caroline from Billericay, United Kingdom;GB (Mature couple) 13 December 2006
The hotel was very clean and the welcoming. The quality of food for breakfast was excellent and there was a wide range of food. The staff in the restaurant were very friendly and they provided an efficient service. (99434912)

Size of the bedroom as there was plenty of space. The room was also adequately equipped e.g TV, ironing board etc.

The disco downstairs could be heard and this kept me awake.
Sophie from Esher, United Kingdom;GB (Young couple) 12 December 2006
No overall comment. (99855949)

It was
clean and tidy

The decor was drab and
old fashioned, the room was quite
small, and did not look like the one on the website in any way, would not have rated in 4* was more like a holiday inn
Anonymous (Family with older children) 29 November 2006
No overall comment. (99701423)

Quite a
quiet hotel in terms of noise level - must have reasonable sound insulation

Maid
service could have been more particular - did she just rinse our coffee cups in the sink? Left prev nights glasses in room.
Wayne from Southampton, United Kingdom;GB (Young couple) 22 November 2006
The location of the hotel was ideal. Just a short walk from the train station (I travelled by rail) and near to the Harbourside.
The room was clean and comfortable, although I was disappointed that the TV options available were limited at the time of my stay due to maintenance.
Breakfast was very good with the option of a full english (always the best way to start the day) and lighter alternatives of fruit and cereal.
The bar area was pleasant with a comfortable relaxed ambience.
There was an express check-out available, but luckily I chose to check-out via reception as I would have been overcharged for my breakfast had I not.
There was a luggage room available free of charge for us to leave our bags after checking out to allow us to explore the many delights of Bristol before catching our later train home. (99741091)
Convenient location. Good standard of
cleanliness. Good
breakfast.

I required a smoking room and was told at check-in that I should have requested this at time of booking, which I did. Luckily there was still one
available.
at check-out the cost of
breakfast (£11.95) was added to my bill but this should have been inclusive. The staff were happy to take this cost off though.
Anonymous (Mature couple) 14 November 2006
No overall comment. (99581518)
Anonymous (Young couple) 31 October 2006
No overall comment. (99296973)
Anonymous (Young couple) 31 October 2006
No overall comment. (3304996202)
Collin from Nailsea, United Kingdom;GB (Mature couple) 17 October 2006
No overall comment. (3305497293)
simon from chiswick, United Kingdom;GB (Young couple) 31 August 2006
No overall comment. (3305230148)
Anonymous (Other) 04 July 2006
No overall comment. (3304878372)
jacqueline from settle, United Kingdom;GB (Same sex couple) 17 June 2006
No overall comment. (3304307688)
Anonymous (Group of adult friends) 26 May 2006
Location was what we were looking at and this hotel really met the criteria + excellent value and a good breakfast. (3304367186)
Clean comfortable nice bathroom good shower.
Breakfast suprisingly good for a chain hotel.
Location very
convenient for
station and town.

The Entrance, we arrived on foot from the
station was strange and very off putting. We appeared to enter through the basement.
PAUL from dublin, Ireland;IE (Group of adult friends) 24 May 2006
good value,good staff (3304429790)

overall very good served late in
bar (Munster had won and we were thirsty)

Smell of smoke in our room and
bar menu fairly ordinary
Mikel from Bristol, United Kingdom;GB (Mature couple) 24 March 2006
No overall comment. (3304383311)
Andrew from Swansea, United Kingdom;GB (Young couple) 18 February 2006
My stay for 3 nights was fine staff seemed friendly and the hotel facilities were nice.....Its a bit expensive with the room service but apart from that nice... (3304225276)

The hotel room was very
nice and was really
clean
Anonymous (Family with older children) 16 December 2005
No overall comment. (3304031835)
Anonymous (Solo business traveller) 06 November 2005
No overall comment. (2909164)
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