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GoodThe Gatwick White House Hotel hotel ratinghotel ratinghotel rating

52 Church Road, Near Gatwick Airport, Horley, RH6 7EX

What their guests say

Good
Overall rating from 14 reviews
Average
Anonymous (Family with older children) 14 March 2008

No overall comment. (97800534)

Average
Colin from South Shields, GB (Mature couple) 05 November 2007

No overall comment. (97360693)

positive comments The room was clean and the bed was very comfortable.
negative comments The hotel and the room had seen better days. It was in need of redecoration.
Poor
Anonymous (Solo business traveller) 01 July 2007

No overall comment. (99045076)

Good
Anonymous (Group of adult friends) 11 February 2007

No overall comment. (99127305)

positive comments The courtesy car service on both arrival and departure was excellent a real bonus when you are tired. The staff were friendly and the rooms/beds were very clean. It was nice to have lovely pure white soft towels, also the best shower I have seen in a long time. Another bonus was the coffee/tea facility.
negative comments It would have been nice to have had breakfast served but was not a problem.
Average
Anonymous (Other) 09 January 2007

No overall comment. (3305381651)

Excellent
Leda from Sikeston, United Kingdom;GB (Solo leisure traveller) 30 July 2006

we had breakfast and free transfers to and from the airport as promised (3305077316)

positive comments it was near the airport.........with a bath, shower and bed
negative comments i could not open the window.........but i did not ask for help
Poor
Anonymous (Family with older children) 05 June 2006

No overall comment. (3304784737)

Good
john from oxford, United Kingdom;GB (Solo business traveller) 28 May 2006

No overall comment. (3304743632)

Good
Anonymous (Solo business traveller) 21 May 2006

No overall comment. (3304640545)

Good
margaret from downham market, United Kingdom;GB (Mature couple) 28 April 2006

Although the room needed some updating it was clean, the beds were comfortable and the breakfast was good (3304339093)

Average
Alison from Gosport, United Kingdom;GB (Solo leisure traveller) 10 April 2006

No overall comment. (3304345792)

negative comments I had fall while in the hotel, upstairs there was a small step that you couldnt see clearly due to dark carpet and poor lighting, there needs to be a sign at eye level informing people. I havnt got any problems with my sight and i didnt see it so someone with poor eye sight definately wouldn't see the step in time.
Good
Anonymous (Young couple) 28 February 2006

No overall comment. (3304213100)

positive comments close to the airport, and the free lift to take us there was nice, the low price of the parking
negative comments staff friendliness, hotel decoration
Good
Anonymous (Mature couple) 22 February 2006

Be aware that there is only a certain amount of parking facilities outside the hotel. The bar is quite pleasant. The staff are friendly, but then I am a smiler and tend to have people smile back at me (you get back what you give out). Be aware that some rooms are not en-suite. The en-suite is small but adequate - shower and toilet, sink in room. Some rooms have not got sufficient hanging space for clothes - ours was fine - a wardrobe with hangers and shelves. Tea and coffee facilities in the room. (3304187421)

positive comments The close proximity to Gatwick airport
negative comments Food. It was the worst breakfast I've ever had in a Hotel. The beans (previously warmed up) were cold and looked like they had been on the plate all night. We did not complain as we were leaving straight after breakfast anyway, and did not want any delays to occur. We had read on a web site (after we had booked the room) that food was bad. Therefore we went out for our evening meal and glad we did if the breakfast the next morning was of the same standard.
Average
Anonymous (Solo business traveller) 15 October 2005

overall reasonable for shortstay for 1 person with no luggage. As there was no cupboard or a chair in the room, which is totally inconvenient as I had to sit on the bed all the time while in the room, and to hang my suite in the toilet over the shower door.!!! (2816309)

positive comments cleaniness
negative comments Provide chair and cupboard in the room

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