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GoodRoyal Eagle Hotel hotel ratinghotel ratinghotel rating

26-30 Craven Road, London, W2 3QB

What their guests say

Good
Overall rating from 51 reviews
Good
Anonymous (Solo leisure traveller) 27 June 2008

No overall comment. (97594936)

Good
Anonymous (Group of work colleagues) 07 June 2008

Thought it was really good very clean love the shower (97862426)

positive comments Clean tidy Good Access to the under ground
Good
ian from atherton manchester, GB (Mature couple) 06 June 2008

Overall this hotel offered excellent value for money, and we would stay again. (97599858)

positive comments Good location, was able to park our car in the hotel car park, nice room, good choice for breakfast.
negative comments Check in/out was slow, general areas of the hotel in need of new carpets.
Average
Anonymous (Solo business traveller) 27 May 2008

No overall comment. (97204896)

Good
John from Oakville, CA (Mature couple) 23 May 2008

Although the location was in a relatively good location, in a safe neighborhood it was very difficult to find after a days outing. The hotel should provide a map that enables guests to find the hotel easily. The bed was a little worn out and since this is the bulk of what I am paying for, I would expect a more comfortable bed and one that did not give me the impression that it was 6-7 years old. The shower was very good, but the shower head sprayed water all over the bathroom. This just needed some maintenance. Overall impression was that it is adequate for the price and European standards. (97656866)

positive comments Location,Price
negative comments Small room,bed was old and uncomfortable.
Good
Ann from Kings Langley, GB (Solo leisure traveller) 08 May 2008

Having no comforters like tea-making facilities in room. Without the option of room service it means that the hotel rates below a cheap b&b for comfort. And in English, the tv only offered football. Very sparse. (97227598)

positive comments Staff were friendly and helpful.
negative comments Too hot. Didn't like to open window on ground floor. And couldn't have as traffic noise was very disruptive. Room wasn't adequately soundproofed.
Good
Bob from Helsinki, FI (Mature couple) 06 May 2008

Dispite some minuses, all in all a pleasent surprise. However would strongly suggest modernizing the TV:s. (97604220)

positive comments The location of the hotel with excellent connections,close to Oxford Street, Queensway and Hyde Park, the order and cleanliness of the room was very good, excellent breakfest, friendly staff.
negative comments What we did not like: a) Small out of date TV with bad antenna = distorted or unclear picture with few channels. b) the shower did not work properly
Poor
Anonymous (Solo leisure traveller) 06 November 2007

No overall comment. (97847594)

Excellent
Anonymous (Solo business traveller) 30 October 2007

It was not the first time I stayed at this hotel and previously had not been too pleased with the service and had several problems with the rooms (ie. shower not working, phone not working, tv not working) This time, however, I was VERY pleased with everything. I think they really are making an effort to update everything...and everything was fine. (97515270)

positive comments Most of the staff was very friendly and extremely attentive. The breakfast had a good selection of food. It is very close to the subway and in a nice area. Rooms are clean and pretty silent.
negative comments bathroom towels had a peculiar smell to them (softner would have been nice)
Average
Anonymous (Mature couple) 19 October 2007

If we could have viewed correctly the type of room on offer What exactly three star hotel means. That no tea/coffee facilites are available in room. That housekeeping enquiries can't be dealt with after 6 pm. (97372062)

positive comments Locstion was good Staff were fairly pleasant
negative comments the offer of a tiny attic room with dormer windows that could not be accessed to be opened No hot water No tea/coffee facilities in room
Good
Anonymous (Family with older children) 09 October 2007

Avrei solo voluto avere un'idea più precisa sulle camere dell'Hotel attraverso una descrizione fotografica più idonea. Ci sono stati effettivi problemi di spazio...vitale e per la sistemazione dei bagagli. (97982713)

positive comments La vicinanza dell'Hotel sia alle fermate autobus che metro, quindi con ottima possibilita' di spostamento.
negative comments La camera troppo piccola per tre persone.
Average
Anthony from Sheffield, GB (Solo business traveller) 29 September 2007

No overall comment. (97121030)

Good
Brent from Beer, GB (Young couple) 11 July 2007

Overall the hotel was in a nice location and had friendly staff. Breakfast was basic, but it was adequate and well topped up no matter what time you came down. The main reason why we would not come back to this hotel is because we did not get great nights sleep from the noise of the trains and or lifts. (99463065)

positive comments The bedroom was nicely furnished and we found the bed nice and comfortable. The hotel was within a short walking distance to two underground stations giving great access to the city. Also the reception staff were helpful and had a great sense of humour.
negative comments The room we were in was right across the lifts on level 2 (room 201), which you could hear everyone coming and going. We could hear either the underground trains or the noise from the lifts in our room (can’t really decide which one it was), so the room wasn’t that well sound proofed – not a great sleep. The shower was that small, when you turned on the shower, water would spray out at you before you could get in. Plus you could not adjust the spray height levels which was really annoying if you’re short!
Excellent
janet m from cardiff, GB (Mature couple) 11 April 2007

I HAD READ SOME BAD REVIEWS ABOUT THIS HOTEL AFTER I HAD ALREADY BOOKED IT. BUT I CAN HONESTLY SAY MY STAY WAS GREAT. THE ENTRANCE TO HOTEL WAS IMPRESSIVE,STAFF VERY NICE, ROOM WAS BIG WITH A DOUBLE BED AND A SINGLE,BATHROOM LOVELY EVERYTHING WAS CLEAN,BREAKFAST WAS CONTINENTAL, NICE VARIETY,ON CHECKOUT WE LEFT OUR BAGS IN STORAGE SO WE COULD ENJOY OUR DAY IN LONDON PICKED THEM UP LATER IN DAY.VERY GOOD LOCATION NEAR TO STATION,VERY GOOD VALUE FOR MONEY,WOULD HAPPILY STAY THERE AGAIN,AND WOULD RECOMMEND THIS HOTEL. (99723081)

positive comments THE ROOM WAS VERY NICE,CLEAN,BATHROOM WAS A GOOD SIZE,CLEAN, PLENTY OF TOWELS.
Good
michael from worcs, GB (Other) 05 April 2007

No overall comment. (99619713)

positive comments I liked the location, not far from train stations,the tube and bus stops. walking distance from kensington and hyde park.
negative comments stained hallway carpets,can hear other guests as they pass room, hard beds,no tea/coffee making facilities in room,small choice for breakfast.
Excellent
Anonymous (Solo business traveller) 15 March 2007

booked on line for one nights stay, first time at theis hotel.£54 for the night was values for money.Its easy to find, close to paddington mainline and tube, clean, comfortable. I would stay here again (99892041)

positive comments value for money £54 for the night, clean and comfortable
Good
STEPHEN from STAFFORD, GB (Solo business traveller) 13 March 2007

No overall comment. (99624992)

positive comments 1) When there was a problem with the Wo-Fi on the 4th floor, I was allowed to use another room on another floo. This was very important for business personnel and was very much appreciated. 2) Location
negative comments stale smell in room
Average
Anonymous (Solo business traveller) 09 March 2007

No overall comment. (99011037)

negative comments room smells & not carpeted, toilet smells, bed hard
Good
Anonymous (Solo leisure traveller) 08 March 2007

it was a memorable stay.The first room was very small & extreamlet noisy but after requesting a quieter room I was relocated to a larger room on the quiet side of the hotel. (99469224)

positive comments it was central
negative comments it was noisy
Good
Anonymous (Solo business traveller) 06 March 2007

No overall comment. (99167491)

Average
Anonymous (Solo business traveller) 23 February 2007

No overall comment. (99286013)

Average
francis from exeter, United Kingdom;GB (Solo leisure traveller) 13 February 2007

No overall comment. (99895057)

positive comments the bed was comfortable and the room was clean - I had a choice of 2 double beds and a single in my room! I had booked a double room only!
negative comments the room was cold and draughty,sleep was interupted constantly by traffic noise (no double glazing) the shower wasn't very good and the whole place was akin to student accommodation.
Good
Georgina from Mid. Glam, United Kingdom;GB (Other) 04 January 2007

No overall comment. (99532282)

positive comments clean
negative comments cold tap could not open in bath had to fill bath with hot water only and wait to cool down
Poor
Ameen from Leesburg, UNITED STATES;US (Family with older children) 31 December 2006

No overall comment. (99269711)

Good
Anonymous (Solo business traveller) 28 December 2006

The pictures on the site gave a good idea of the style of accomodation. I had seen the hotel from the outside and it looked a lot tidier than many others in the area at the same price. An adequate breakfast was an additional bonus. Again only a cold shower let the overall experience down. (99559475)

positive comments Reasonable size room with above average facilities
negative comments Only the shower let down the experience ..... problems with temperature and pressure.
Good
Anonymous (Mature couple) 22 December 2006

No overall comment. (99334644)

negative comments The breakfast could be 1 or 2 step better I think. A little higher price for this wouldn´t be to hard to pay.
Good
Jonathan from Edinburgh, United Kingdom;GB (Solo business traveller) 05 December 2006

The hotel was good value for money: clean, reasonably spacious room with ensuite; decent continental breakfast; handy location for travel around London. (99625083)

positive comments Room was good, continental breakfast was quite decent, location was OK -- close to both Lancaster Gate and Paddington
negative comments Radio in breakfast room drowned out the TV news; the bathroom was a little cramped but perfectly adequate.
Poor
Anonymous (Young couple) 06 November 2006

No overall comment. (99727519)

positive comments not much
negative comments the room was freezing cold, tv not working, no dialing tone on phone, shower didnt work properly, room was damp and corridors smelt
Good
Anonymous (Solo business traveller) 01 November 2006

No overall comment. (99155630)

positive comments the room was ok
negative comments there was no tea or coffee making and you could hear people walking along the hallway and talking as well also the light in the bathroom is not working and the one in near the mirrior is not working at all.
Average
Anonymous (Young couple) 01 November 2006

The hotel is placed in a good location, the staff were helpfull, however due to the fact that the room was so small I do not think i will ever go back. (99222057)

positive comments very central, close to the train station and stores
negative comments the rooms were so so sos so so small, I dont think I had ever stayed in a room so small!!!!!!!!!
Good
Anonymous (Young couple) 12 July 2006

The rooms were overall very nice, clean and comfortable. The only downside with this hotel, as i see it, is their bathrooms. (3304821692)

positive comments The room was very clean and the hotels location is excellent.
negative comments The shower wasnt very good, and flushing the toilet took some doing.
Good
Eng Tieng from Singapore, Singapore;SG (Young couple) 04 July 2006

No overall comment. (3304807924)

Good
Thomas from Rypefjord, Norway;NO (Young couple) 27 June 2006

Nice hotel (3304731524)

positive comments Quiet room on a high floor. Breakfast included. Kind staff. No carpet flooring.
negative comments Some noise from the hallway.
Good
Sarah from Leigh on Sea, United Kingdom;GB (Mature couple) 06 June 2006

The staff were friendly and helpful, the room was clean and tidy. Perfect for a short term stay for business or pleasure. Plenty of local amenities. (3304763223)

positive comments Clean and tidy, facilities adequate.
negative comments A little small, but to be expected for the money paid.
Poor
Rhian from Swansea, United Kingdom;GB (Group of work colleagues) 21 May 2006

The location was good, the room was clean but very small and no tea and coffee facilities available. The staff on reception were very rude. The barman was the only happy member of staff. (3304712907)

positive comments The location
negative comments The reception staff were very very rude and unhelpfull
Poor
JAVIER from TORRENTE, Spain;ES (Solo business traveller) 31 January 2006

No overall comment. (3304106679)

Excellent
karl erik from Trondheim, Norway;NO (Solo leisure traveller) 26 November 2005

I think when i ordered at the internet, It was what i might expekted. I was not negative surprised and not directly positive either. All in all i am satisfied, but of course as an norwegian i might turn up to breakfast if the menu not only was bread and jam. However, am going to visit The Royal Eagle Hotel again. (2908581)

positive comments it fitted my needs at the time
negative comments The hotel bar. Just not good inough
Good
Anonymous (Solo leisure traveller) 15 November 2005

Strange there was no tea and coffee facilities in the room. I have foundnd this almost to be a standard thing in London hotels. (2829458)

positive comments Very fresh and clean.
Excellent
Oddvar from Oslo, Norway;NO (Young couple) 07 November 2005

No overall comment. (2897097)

positive comments Clean rooms, friendly staff.
negative comments When we booked in, we got the underground as our nearest neighbour. During night we were well shaken. That changed when we early next morning were told that we had got a new room, in 4.floor. We will for sure book at this hotel next time too.
Average
Anonymous (Young couple) 24 October 2005

No overall comment. (2867411)

Excellent
Hilary from TRURO, United Kingdom;GB (Solo business traveller) 15 October 2005

No overall comment. (2770379)

positive comments Just a couple of minutes walk from main line Paddington and the tube station.
Excellent
Anonymous (Young couple) 04 October 2005

No overall comment. (2804276)

positive comments We had a family room even though we'd only booked a double so we had lots of space. Liked the way the double bedroom was actually upstairs.
negative comments The shower left alot to be desired!
Good
Perry from Prairie Village, United States;US (Solo leisure traveller) 09 September 2005

No overall comment. (2617062)

positive comments Convenience near Paddington station.
negative comments Needs airconditioning because when it's hot, windows need to be open, and it is noisy in that part of town all night long. I would have also liked the option for more than just a continental breakfast.
Good
Anonymous (Young couple) 08 July 2005

No overall comment. (2320513)

Good
susan from saffron walden, United Kingdom;GB (Mature couple) 07 July 2005

ON THE WHOLE THIS HOTEL WAS VERY CLEAN AND WELL RUN. THE ROOM ITSELF WAS MUCH SMALLER THAN WE HAD ANTICIPATED BUT WAS ADEQUATE FOR OUR NEEDS. AS MENTIONED ABOVE THE DINING ROOM DOES NOT SEEM BIG ENOUGH FOR THE NUMBER OF GUESTS. THE CLOSE PROXIMITY TO CENTRAL LONDON MADE UP FOR THE SHORTFALLS MENTIONED AND WE WOULD DEFINITELY STAY AGAIN, EVEN WITH THE RUMBLING UNDERGROUND! (2419853)

positive comments THE CLOSE PROXIMITY TO HYDE PARK AND CENTRAL LONDON
negative comments BREAKFAST FACILITIES TOO SMALL FOR NUMBER OF GUESTS. WE MISSED BREAKFAST ON OUR SECOND DAY OWING TO THE LONG QUEUE WAITING. THE SHOWER DOOR COULD NOT BE CLOSED PROPERLY AND THE SHOWER TRAY DID NOT DRAIN AWAY QUICK ENOUGH TO ENABLE YOU TO HAVE A PROPER SHOWER (ROOM 202)I THINK THE PROVISION OF TEA AND COFFEE MAKING FACILITIES WOULD BE A GREAT IMPROVEMENT AND TWO PILLOWS PER PERSON WOULD BE BETTER.
Poor
Anonymous (Young couple) 14 June 2005

No overall comment. (2327567)

Good
ALBERT from Ottawa, Canada (Mature couple) 30 May 2005

No overall comment. (2156762)

positive comments Close to the Paddington Underground & train station the latter of which provides Express (every 15 mins) Train service to the Heathrow Airport. However, the slight drawback to hotels close to an nderground station is that one can hear and feel a rumbling noise from the bedroom very time a train passes through.
negative comments 1) Add fruits (e.g., bananas and oranges) to Continental Breakfast provided. 2) Lower shower head to avoid water spaying over the shower curtain when taking a bath.
Average
david from narberth, United Kingdom (Mature couple) 10 May 2005

Photos on picture gallery showed very spacious double room which is one of the reasons we chose this hotel but when the staff eventually found our online reservation we found ourselves in a single room which had had a double bed put in(the single headboard attached to the wall gave the game away!!). No hooks for hanging anything especially in the bathroom. Room was quite stuffy even though it was cold outside. Breakfast was a bit chaotic with the dining room being far too small for the amount of guests being catered for at that time of day. Overall the hotel was clean and tidy and ideally situated for our needs. (2180871)

positive comments clean and adequate for our shot stay also close to Paddington station
negative comments room far too small for a double bed. no hooks to hang dressing gowns etc
Excellent
Anonymous (Young couple) 05 May 2005

We would have liked to know where we could go for a late night out locally as we arrived late & could not find anywhere open after 11 . (2219306)

positive comments the ease of access to the rest of london via the underground
Good
Birgitte from Täby, Sweden (Group of work colleagues) 19 April 2005

No overall comment. (2054857)

positive comments Nice clean hotel.
negative comments Very small rooms. Did not sleep that well due to traffic noice and traintraffic.
Average
Anonymous (Solo business traveller) 18 March 2005

No overall comment. (1973386)

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