Waterford Lodge

This was the first time travelling alone after losing my husband. I found the experience good as I knew I could use room service if I didn't feel up to dining alone. The staff were friendly but unabtrucive, enabling me to find my way without feeling pressured into anything.The room was comfortable and reflected a homely environment which eased the stress of being alone for the first time. Overall I would recommend the hotel and the staff were very good. Polite, informative, professional and there if I needed them.The information on the website was very informative. I had a good understanding of the facilities and what was in store for me. (97527680)

It was clean, spacious and light. Room service was quick and the food was exellent.

Not enough milk for the tea facilities

extremely dated & tired hotel . floral decor in rooms felt dirty . rude waitress at breakfast . if your on you own and sit at table set for 2 you get instructed to move . this happened to 3 different people at breakfast . never again ! (97335562)

receptionists were freindly

very very dated

the hotel was in a peaceful location; the staff were extremely efficient; the service excellent and food very good. (97082622)

size of the room; cleanliness; tranquil location; efficiency of service

nothing. TV a little temperamental but no real negatives.

Overall, very good place. (97102861)

Service, friendliness of the staff and the restuarant was superb

Rooms could do with some attention but nothing major

No overall comment. (97399486)

The pink bathroom with the sealant in the damaged bath and the huge crack in the soap dish

Too far out of town. Expensive for the facilities provided. Not a very friendly or lively hotel. However, room quite clean and a nice large bed. (97757262)

Big bed

Too far out of town. Expensive for the facilities provided.

Very helpful staff and good restaurant made the stay very enjoyable. The hotel is well worth staying at, if a little more expensive than a number of similar hotels in the area. (97652748)

Clean and spacious. Very friendly and helpful staff. Very good restaurant

Booked a twin room but was allocated a double, then a king size double, and after unpacking, was moved to another double because the room we were in was already booked.

Overall a pleasant experience. The hotel is more suited to the more mature guest than youngsters or young families. The quality of the food was good and there was a wide variety of choice. The staff were generally most helpful and the room was bright clean and welcoming. (99308143)

Quietly situated. No traffic noise or noise from other guests.

The piles of washing along the corridor outside our room for lengthy periods of the day due to the laundry being in close proximity to our room.

no lift to first floor. difficult lugging case up stairs which has a bend in them. everything else first class. (99898821)

comfortable and clean

The hotel was clean and friendly, an ideal base for touring I don't think there was anything more we could have wanted for a short break (99003647)

Hotel staff very friendly. accomodation is situated in a good position. And was very clean.

the only minus was the light in the bathroom wasn't working properly and was waiting to be repaired, which was a bit of a pain.

This Hotel has an outstanding Restaurant serving high quality food - In my opinion up to a Mitchelin Star. Very good choice with lovely fresh fish always on the menu. The owners of the Hotel also eat in the restaurant in the evening and welcome any comments or suggestions you may have. I always look forward to staying at this hotel. (99412151)

Very clean and comfortable with friendly staff on hnd to help.

Very goood location for lovely beach parking fine We had best room, don't know what standard room was like Breakfast service was very welcoming It generally had a slightly forgotten by time feel I would probably use it again (99252202)

large room, comfortably furnished, good fried breakfast

decor a bit dated, the heating was off when we arrived and room was cold

Everything about the hotel was first class apart from the shower. The shower really lets down the superb service and facilities the hotel has to offer. We only stayed one night so we survived, but I would not want to stay here any longer than a weekend unless a proper shower was fitted, which is a shame as the hotel is otherwise excelllent and is in a superb location. The bed was a bit soft but was ok, otherwise you could say the food and drinks were a bit pricey if you were looking for a cheap stay but you do get value for your money. As you don't have to stay in the hotel to eat or drink this isn't a problem. Shame you can't use a shower elsewhere! (3305095703)

The area is superb, excellent beach near the hotel. The staff were very friendly and helpful and brakfast was very nice.

The shower!!!! Apart from that the bed was a bit worn.

When going away for a few days holiday, the ambience of the hotel is an important factor. In choosing a hotel with a restaurant, the objective is to be able to relax in the evening over a pleasant meal. A successful evening requires a good atmosphere and friendly, cheerful staff, as well as good food. This hotel lacked the former two, so for our second night we got in the car and drove into Christchurch for an altogether better evening than the previous one. (3304939590)

Pleasant, reasonably spacious room. Short, easy walk to the sea and Christchurch harbour.

Lack of atmosphere in the dining room and a rigid view on 'the way we do things here'. The bedroom overlooked the extractor from the kitchen so there was a strong smell of cooking if we opened the window, which we had to do as the weather was very hot.

The staff were all very helpful and informative. They were only too willing to suggest places of interest etc.,and went out of their way to help with any problems that could possibly arrise. The dining room unfortunately was not very big, and I presume the same could be said of the kitchen, hence evening dining was invariably a waiting game. When one did dine the food was of an exceptionally high standard, more than worth the wait. It is a small,friendly hotel, very comfortable and welcoming, but if you want a gym or swimming pool you won't find them here. (3304690158)

It was very comfortable, smart without being over grand, and always very clean

The only fault I could find with the hotel was the lack of disabled facilities. ie; ramps,lifts and toilets. Luckily we do not need these.

Christchurch is a lovely place to visit and this hotel compliments the area. If you want more choice, this hotel is just a little bit too far out of the town for night life. Depends what you are looking for, but we would stay there again. (3304907669)

The hotel is very clean and the breakfast was nice. Parking is excellent. The gardens are excellent. Smokers beware, we found just one ash tray....outside in the garden!

The room was a superior room but we failed to see what was superior about it. It was hot to sleep in. The bathroom in our opinion could have benefitted with a re-furbishment. The cosy of the food is expensive, however there is a reasonable pub next door.

No overall comment. (3304818030)

Friendly staff, close to beach, clean.

Overall an excellent 2 night stay,Thursday and Friday in mid June, grounds well looked after, hotel very clean and staff friendly. Superb breakfast, attentive staff. Hotel very quiet and maybe could benefit from some music being available or existing music being louder-felt could hear a pin drop most of the time. In summary though superb stay and would recommend. (3304769447)

Large room with twin and single provided spacious environment for 2 people in the eves of building.Clean and well decorated.

Would have liked to have known bath only with shower head unit not full standing and self contained shower Unit but not major issue

Excellent stay at this quiet hotel. Lovely view over the garden from our room with a seating area. Good standard of breakfast and plenty of space in the bar area. Would thoroughly recommend this hotel to others looking for a quiet location. (3304523128)

Nice and quiet with no noise from other rooms even though the hotel was full on two of the nights

Dinner menu too pricey and overly fancy food. But plenty of good places to eat in Christchurch town centre.

We thought the hotel for a three star hotel was excellent. Food at breakfast was plentiful and delicious. The room was spacious and in good decorative order. (3304498743)

Excellent facilities in a pleasant location.

Nothing

Comfortable, relaxing, a great base for seeing the area. A lovely 5 mins walk to the beach too. (3304527454)

No overall comment. (3304535558)

Comfortable, clean room. Very relaxed atmosphere. Friendly and helpful staff. Dining room of excellent service. Food was of a high quality. Could not fault anything about hotel or staff.

Nothing. Excellent all round.